Service Advisor - Flow Honda of Winston Salem

Flow Automotive Companies; Winston-Salem (NC); On-site; USD 57,000 - 74,000; Full time

Job summary

Flow Automotive Companies is seeking an experienced Service Advisor for their Winston-Salem location. The ideal candidate will possess strong customer service and sales skills, with a focus on ensuring customer satisfaction. This role offers training and opportunities for career growth, alongside competitive earning potential and comprehensive benefits.

Benefits

Medical, dental, and life insurance

Paid time off

401(k) Retirement Plan

Employee pricing for automotive service

Scholarship program for children of employees

Thrive@Flow Wellness Program

Qualifications

• Desire to succeed by listening to the needs of the customer.
• Reliable transportation is a must.
• Professional in appearance and demeanor.

Responsibilities

• Assist customers with their automotive needs in a timely manner.
• Maintain effective communication with customers and team.
• Handle administrative tasks related to service scheduling.

Skills

Customer service skills

Sales skills

Resilience

Multitasking

Conflict resolution

Education

Recent automotive Service Advisor experience

Job description

Service Advisor - Flow Honda of Winston Salem

Service Advisor - Flow Honda of Winston Salem

4 days ago Be among the first 25 applicants

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Flow Automotive is seeking an experienced Service Advisor. We provide ongoing training and future career opportunities to those willing to contribute the effort and time. We prefer to promote from within our company and will help you reach your potential. We will train anyone new to the industry, including onsite and manufacturer instruction, and other training, as needed.

We Are Looking For The Following Qualities And Characteristics

• Recent automotive Service Advisor experience
• Customer service and sales skills (empathy, patience, listening, conflict resolution, etc)
• Resilience, the ability to overcome objections
• The ability to multitask, prioritize, and communicate with customers, management and other employees in a timely manner within a fast-paced environment
  
  

Job Requirements

• Desire to succeed by listening to the needs of the customer
• Professional, in appearance and demeanor.
• Reliable transportation is a must.
  
  

Work schedule averages 45 +hours per week - closed on Sundays.

Flow Automotive Companies is committed to being on the cutting edge of the transportation industry and needs like-minded individuals to join our team. Our growth has been driven by a strategy to attract and develop high achieving people of outstanding character who are committed to operational excellence and to providing extraordinary personal service. Flow operates 54 automotive franchises representing 26 manufacturers in 10 cities and employs over 2,200 people in North Carolina and Virginia.

Flow provides competitive earning opportunities and a comprehensive benefits plan including:

• Medical, dental, and life insurance (including dependent coverage)
• Paid time off
• Paid volunteer time
• 401(k) Retirement Plan and Financial Wellness Program
• Thrive@Flow Wellness Program with on-site nurse
• Employee pricing for automotive service and vehicle purchases
• Scholarship program for children of employees
  
  

Applicants must pass a pre-employment drug screening.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Retail Motor Vehicles

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