Service Advisor — Family-Driven Auto Care Career

Sunset Automotive Group; Sarasota (FL); Sur place; USD 80 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive compensation and earning

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Life and Disability Insurance

Paid Holidays

Paid Time Off (after 6 months)

Company-paid factory training

Employee discounts at Sunset locations

And more!

Résumé du poste

Sunset Kia of Sarasota, part of the Sunset Automotive Group, seeks a professional Service Advisor to be the first point of contact for service customers. You will create repair orders, relay technician findings, and educate customers on maintenance needs. The role requires strong customer service, communication, and computer proficiency.

Benefits include competitive compensation, medical/dental/vision, 401(k), life and disability insurance, and paid holidays. Equal opportunity employer.

Qualifications

• Prior experience as an automotive Service Advisor (required).
• Strong customer service and communication skills.
• Energetic, dependable, and career-minded attitude.
• Solid automotive knowledge preferred.
• Computer and tablet proficiency required.
• Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus.
• Valid Driver's License required.

Responsabilités

• As the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:
• Creating clear and accurate repair orders for technicians
• Communicating technician findings and recommended repairs to customers
• Educating customers on maintenance needs and helping them make informed decisions
• Providing regular updates throughout the repair process
• Maintaining professional, respectful interactions with customers, technicians, and vendors at all times

Connaissances

Customer service

Communication

Career-minded

Solid automotive knowledge

Computer proficiency

Tablet proficiency

Driver's license

Outils

X-Time Inspect

Reynolds & Reynolds Ignite

Computer proficiency

Description du poste

Sunset Kia of Sarasota, part of the Sunset Automotive Group, seeks a professional Service Advisor to be the first point of contact for service customers. You will create repair orders, relay technician findings, and educate customers on maintenance needs. The role requires strong customer service, communication, and computer proficiency.

Benefits include competitive compensation, medical/dental/vision, 401(k), life and disability insurance, and paid holidays. Equal opportunity employer.