Service Advisor

Sunset Automotive Group, Inc.; Sarasota (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Life and Disability Insurance

Paid Holidays

Paid Time Off after 6 months

Company-paid factory training

Employee discounts at Sunset locations

And more!

Job summary

Sunset Kia of Sarasota is seeking a professional Service Advisor to join our service team at Sunset Automotive Group. We are a local, family-owned dealership that values employees, customers, and the Sarasota community.

You will deliver an outstanding customer experience by listening to concerns, creating repair orders, and communicating findings to customers while educating them on needed maintenance. Join a team that prioritizes balance, growth, and long-term careers.

Qualifications

• Prior experience as an automotive Service Advisor is required.
• Strong customer service and communication skills are essential.
• Energetic, dependable, and career-minded attitude.
• Solid automotive knowledge preferred.
• Computer and tablet proficiency is required.
• Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus.
• Valid Driver's License is required.

Responsibilities

• Actively listen to customers to understand vehicle concerns.
• Create clear and accurate repair orders for technicians.
• Communicate technician findings and recommended repairs to customers.
• Educate customers on maintenance needs and helping them make informed decisions.
• Provide regular updates throughout the repair process.
• Maintain professional, respectful interactions with customers, technicians, and vendors.

Skills

Customer service

Communication

Reliability

Automotive knowledge

Computer proficiency

X-Time Inspect

Reynolds & Reynolds Ignite

Tools

X-Time Inspect

Reynolds & Reynolds Ignite

Job description

Service Advisor – Join a Local, Family-Owned Dealership That Cares

Sunset Kia of Sarasota is looking for a professional and customer-focused Service Advisor to join our service team. We're proud to be part of the Sunset Automotive Group, a locally and family-owned group of dealerships that believes in taking care of our employees, our customers, and our Sarasota community.

If you're looking for more than just a job-and want a long-term career with a company that truly values its people-you'll feel right at home at Sunset.

Why Build Your Career with Sunset?

• Healthy work-life balance Reasonable service department hours: Monday–Friday 7:30 AM–5:30 PM Alternating Saturdays 8:00 AM–4:00 PM Closed Sundays

• Top earning potential Earn a strong income with individual earnings that reward your hard work without burnout or cut-throat competition.

• People matter here We don't believe in "burn and churn." Our employees are respected, supported, and appreciated. Many choose to build long-term careers with us.

• Family & locally owned We're not a corporate chain. Decisions are made locally, with a focus on integrity, teamwork, and community involvement.

• Positive, professional culture Work with people who care about doing the right thing-for customers and for each other.

Service Advisor Responsibilities

As the first point of contact for our service customers, you'll play a key role in delivering an outstanding experience by:

• Actively listening to customers to understand their vehicle concerns

• Creating clear and accurate repair orders for technicians

• Communicating technician findings and recommended repairs to customers

• Educating customers on maintenance needs and helping them make informed decisions

• Providing regular updates throughout the repair process

• Maintaining professional, respectful interactions with customers, technicians, and vendors at all times

What We're Looking For

• Prior experience as an automotive Service Advisor (required)

• Strong customer service and communication skills

• Energetic, dependable, and career-minded attitude

• Solid automotive knowledge preferred

• Computer and tablet proficiency required

• Experience with X-Time Inspect and Reynolds & Reynolds Ignite is a plus

• Valid Driver's License required

Sunset Automotive Group Benefits

• Competitive compensation and earning potential

• Medical, Dental, and Vision Insurance

• 401(k) Retirement Plan

• Life and Disability Insurance

• Paid Holidays

• Paid Time Off (available after 6 months)

• Company-paid factory training

• Employee discounts at all Sunset locations

• And more!

If you're looking for a workplace where you're treated like family, supported in your growth, and proud of the company you represent, Sunset Automotive Group may be the perfect fit.

Come see the Sunset difference-and enjoy your job and the people you work with every day.

Sunset Automotive Group is an equal opportunity employer and a drug-free workplace. All candidates for hire must complete and pass a background check and drug screen before hire.