Service Advisor — Earn on Gross Profit | No Weekends

Gilder Search Group; Hackettstown (NJ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

100% employer-paid medical insurance

Dental & vision options

401(k) with 4% company match

PTO + sick time

Additional paid vacation with tenure

Paid training + ASC test reimbursement

Job summary

HMI Auto Care in Hackettstown, NJ is seeking a professional, customer-focused Service Advisor who can keep up with demand and deliver a top-tier experience.

Greet customers, write estimates, and sell services using a consultative approach while coordinating with technicians to keep repairs moving.

This busy family-owned shop offers a Monday–Friday schedule with no weekends, 100% employer-paid health insurance, and a supportive team.

Qualifications

• 3–5 years of Service Advisor experience.
• Strong communication and customer service skills.
• Proven ability to sell services the right way (not pushy).

Responsibilities

• Greet customers and manage the service intake process.
• Write and present estimates clearly and professionally.
• Sell services using a consultative, customer-first approach.
• Communicate with technicians and customers throughout repairs.
• Manage workflow and keep things moving in a busy shop.
• Follow established shop processes and systems.

Skills

customer service

communication

sales

estimates

Tools

estimating systems

computers

Job description

HMI Auto Care in Hackettstown, NJ is seeking a professional, customer-focused Service Advisor who can keep up with demand and deliver a top-tier experience.

Greet customers, write estimates, and sell services using a consultative approach while coordinating with technicians to keep repairs moving.

This busy family-owned shop offers a Monday–Friday schedule with no weekends, 100% employer-paid health insurance, and a supportive team.