Service Advisor | Earn $70k-$200k | Customer Focus

Penske Automotive; Placentia (CA); Hybrid; USD 70,000 - 200,000; Full time

Benefits offered by this job

Health care

401k with match

Career growth

Job summary

Audi North Orange County, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Pay for this position is minimum wage plus commission, with an expected total pay of $70,000–$200,000 per year.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness and team-player attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic in a fast-paced environment.

Responsibilities

• Liaise between customers and the service department.
• Schedule service appointments and review history.
• Relay information about maintenance and repairs to customers.
• Provide accurate cost estimates and explanations to customers.

Skills

Customer service

Communication

Scheduling

Cost estimation

Job description

Audi North Orange County, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between customers and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates.

Pay for this position is minimum wage plus commission, with an expected total pay of $70,000–$200,000 per year.