Service Advisor - Drive Customer Experience & Service Leadership

Moss Bros. Toyota Moreno Valley; Moreno Valley (CA); On-site; USD 56,000 - 112,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life Insurance

401(k) Plan

Paid Vacation

Paid Training

Paid Sick Leave

Employee Vehicle Purchase Program

Job summary

Moss Bros. Toyota Moreno Valley is seeking a Service Manager to oversee service orders and ensure customers receive prompt, courteous service. You will manage technician workloads and maintain customer satisfaction standards.

The ideal candidate has fantastic communication skills, a clean driving record, and a strong service and sales success record. This position offers competitive pay and comprehensive benefits, including medical and free college courses.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Strong record of positive customer satisfaction results.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of Drive Lane.
• Ensure customers receive prompt, courteous service.
• Manage customer inquiries to assure positive experience.
• Distribute work efficiently among technicians.
• Maintain Customer Success Index at company standards.

Skills

Organized personality

Time management skills

Communication skills

Team oriented

Self-motivated

Sales success

Job description

Moss Bros. Toyota Moreno Valley is seeking a Service Manager to oversee service orders and ensure customers receive prompt, courteous service. You will manage technician workloads and maintain customer satisfaction standards.

The ideal candidate has fantastic communication skills, a clean driving record, and a strong service and sales success record. This position offers competitive pay and comprehensive benefits, including medical and free college courses.