Service Advisor - Customer Focus, Growth & Bonus

Jim Smith Chevrolet Inc; Rayville (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid Vacation and Holidays

Ongoing Training & Career Development

Employee Discount Program

Job summary

Jim Taylor Auto Group is looking for a full-time Service Advisor to join our team. The ideal candidate enjoys delivering outstanding customer experiences while keeping the service process organized and professional.

This role prioritizes building trust, solving problems, and helping customers understand their vehicle needs. Comprehensive benefits are provided, ensuring employee growth and support.

Qualifications

• 2+ years of customer service experience.
• Valid driver’s license and clean driving record.
• Automotive or sales experience preferred.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and help determine service needs.
• Prepare and manage repair orders, estimates, and approvals.
• Communicate service recommendations, timelines, and updates clearly.
• Coordinate with technicians and service team to ensure smooth workflow.
• Follow up with customers to ensure satisfaction.
• Maintain accurate records and support high customer service standards.

Skills

Customer service skills

Communication skills

Attention to detail

Team-oriented

Relationship-building

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Jim Taylor Auto Group is looking for a full-time Service Advisor to join our team. The ideal candidate enjoys delivering outstanding customer experiences while keeping the service process organized and professional.

This role prioritizes building trust, solving problems, and helping customers understand their vehicle needs. Comprehensive benefits are provided, ensuring employee growth and support.