Service Advisor: Customer Focus & Growth

Gee Automotive Companies; Tucson (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical and Dental insurance

Life Insurance

401(k) with Company Match

Paid Time Off

Employee pricing on parts, service, &

Job summary

Gee Automotive Companies, Jim Click Hyundai Auto Mall in Tucson, AZ, is seeking a Service Advisor to guide customers through the service process, document concerns, and present recommended repairs with clear pricing.

As a Service Advisor, you will build trust with customers, communicate with technicians, and help drive service department success in a fast-paced, customer-driven environment. 18+ and clean driving record required.

Qualifications

• Previous automotive service adviser or customer service experience preferred.
• Strong communication and interpersonal skills.
• Self-motivated in a fast-paced, customer-driven environment.
• Ability to learn dealership systems.

Responsibilities

• Greet service customers and assist them throughout the service process.
• Listen to customer concerns and accurately document service needs.
• Present recommended repairs, maintenance, and pricing clearly.
• Build and maintain strong customer relationships.
• Communicate with technicians to ensure accurate and timely repairs; provide vehicle status updates.
• Prepare and finalize repair orders accurately and efficiently.
• Deliver a positive, professional customer experience.

Skills

Customer service

Communication

Interpersonal skills

Dealership systems

Valid driver’s license

Job description

Gee Automotive Companies, Jim Click Hyundai Auto Mall in Tucson, AZ, is seeking a Service Advisor to guide customers through the service process, document concerns, and present recommended repairs with clear pricing.

As a Service Advisor, you will build trust with customers, communicate with technicians, and help drive service department success in a fast-paced, customer-driven environment. 18+ and clean driving record required.