Service Advisor — Customer Experience & Auto Care

Acura North Scottsdale; Phoenix (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health care options

401k with company match

Career growth opportunities

Recognition programs

Job summary

Acura North Scottsdale is seeking a friendly, customer-focused Service Advisor to join our PAG team. You will bridge customers and the service department, schedule appointments, review service history, and communicate maintenance needs and cost estimates clearly.

We value integrity, teamwork, and strong communication. This on-site role offers growth opportunities within a Fortune 500 automotive group and a comprehensive benefits package.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Serve as the liaison between the customer and the service department.
• Schedule appointments and review service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for maintenance and repairs.

Skills

Customer service

Communication

Team player

Interpersonal skills

Job description

Acura North Scottsdale is seeking a friendly, customer-focused Service Advisor to join our PAG team. You will bridge customers and the service department, schedule appointments, review service history, and communicate maintenance needs and cost estimates clearly.

We value integrity, teamwork, and strong communication. This on-site role offers growth opportunities within a Fortune 500 automotive group and a comprehensive benefits package.