World-Class Automotive Service Advisor

Penske Automotive; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) matching

Career development & training

Job summary

Mercedes-Benz of North Scottsdale, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and relaying important information about maintenance and repairs, while providing accurate cost estimates.

Qualifications

• Genuine interest in delivering an exceptional customer experience.
• Friendly, enthusiastic and reliable with a team-focused attitude.
• Excellent verbal and written communication and interpersonal skills.
• Strong work ethic and ability to work in a fast-paced environment.

Responsibilities

• Serve as liaison between customer and service department.
• Schedule appointments and manage service workflow.
• Review service history and communicate maintenance needs to customers.
• Provide accurate cost estimates and explain services to customers.

Skills

Customer service

Communication

Organization

Team player

Job description

Mercedes-Benz of North Scottsdale, a Penske Automotive Group dealership, is seeking an Automotive Service Advisor to join our team and deliver extraordinary customer experiences.

You will act as the liaison between customers and the service department, scheduling appointments, reviewing service history, and relaying important information about maintenance and repairs, while providing accurate cost estimates.