Service Advisor - Customer-Driven Auto Expert

Foundation KIA; Wheat Ridge (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Medical and Dental

401K Plan options

PTO and SICK Leave

Growth opportunities

Flexible Work Schedule

Competitive Pay

Job summary

Foundation KIA located in Wheat Ridge, Colorado, is seeking a Service Advisor to greet customers and manage vehicle maintenance schedules. The role requires strong knowledge of automobiles, customer service skills, and the ability to work in a fast-paced environment. Responsibilities include obtaining customer information, preparing cost estimates, and ensuring customer satisfaction throughout the service process. A high school diploma is required, and previous dealership experience is a plus. Competitive pay and benefits are offered.

Qualifications

• Previous experience at a dealership is a plus.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Computer skills and willingness to learn new programs.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Monitor the progress of each vehicle and update customers frequently.

Skills

Ability to identify the problem quickly

Knowledge of automobiles

Proven record of achieving exceptional customer satisfaction

Very energetic personality

Ability to work in a fast-paced environment

Basic computer skills

Education

High school diploma or equivalent

Job description

Foundation KIA located in Wheat Ridge, Colorado, is seeking a Service Advisor to greet customers and manage vehicle maintenance schedules. The role requires strong knowledge of automobiles, customer service skills, and the ability to work in a fast-paced environment. Responsibilities include obtaining customer information, preparing cost estimates, and ensuring customer satisfaction throughout the service process. A high school diploma is required, and previous dealership experience is a plus. Competitive pay and benefits are offered.