Service Advisor | Commission-Based - South Tacoma Honda

South Tacoma Honda; Tacoma (WA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Company-paid life insurance

Employee assistance plan

401(k) with company match

Paid time off

Employee pricing

Job summary

South Tacoma Honda in Tacoma, WA is seeking a Service Advisor to help keep our momentum by delivering exceptional service to customers.

You'll work directly with customers to understand service needs, explain options, and coordinate with the team to ensure vehicles are serviced efficiently and with top quality. This role offers a salary-plus-commission plan and comprehensive benefits.

Qualifications

• Exceptional communication, customer service, and relationship-building skills.
• CDK experience is a must!
• Tech-savvy; proficient in computer navigation and multi-program use.

Responsibilities

• Helping customers with the service on their vehicles.
• Follow up to help customers if they have issues or concerns.
• Work closely with other departments within the dealership.
• Reviewing inspection reports with customers.
• Provide excellent customer service experience.

Skills

Communication skills

Customer service

Relationship building

Tools

CDK

Job description

At South Tacoma Honda , we're more than just a dealership—were a dynamic, customer-driven team focused on delivering exceptional service. As our business continues to grow, were looking for a motivated Service Advisor to join our team and help keep the momentum going. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and is passionate about providing outstanding service.

As a Service Advisor, youll be at the heart of ensuring our customers vehicles are well taken care of. Youll work directly with customers to understand their service needs, provide them with detailed information, and offer solutions that help maintain their vehicles in peak condition. This position requires excellent communication skills, attention to detail, and a commitment to providing a top-notch customer experience.

Service Advisor Job Responsibilities

• Helping customers with the service on their vehicles.
• Follow up to help customers if they have issues or concerns.
• Work closely with other departments within the dealership.
• Reviewing inspection reports with customers.
• Provide excellent customer service experience.

Service Advisor Benefits & Compensation

Our Pay Plan is salary plus commission – there is no limit to how much you can make!

On top of competitive pay, we are proud to offer

• Health Insurance starting at under $100 per month.
• Dental, Vision, and Company-Paid Life Insurance.
• Employee Assistance Plan.
• 401(k) with Company Match.
• Paid Time Off that accrues from Day 1.
• An excellent menu of voluntary benefits.
• Employee pricing for you and your family on vehicles, parts, and service.

Qualifications

Service Advisor Job Qualifications

• Exceptional communication, customer service, and relationship-building skills.
• CDK experience is a must!
• Tech-savvy. Must be proficient in computer navigation, working with multiple programs at once.

Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.