Service Advisor | Commission-Based - Ron Tonkin Honda

Gee-Automotive-Companies-1; Portland (OR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Pet insurance

Life insurance

401(k) with match

Employee discount

EAP

PTO

Job summary

Ron Tonkin Honda in Portland seeks a high-energy Main Line Advisor to act as the quarterback of the service drive. You will connect guests with technicians, explain repairs clearly, and drive productivity through effective prioritization and options. This role rewards proactive communication and a guest-first approach.

The position emphasizes growth within a thriving, community-focused dealership with strong promotion opportunities and competitive benefits.

Qualifications

• 1–3 years automotive advising experience preferred.
• CDK experience strongly recommended.
• Team-oriented — we win together.
• Detail-minded — catch small issues before they grow.
• Must be 18+ and able to pass background check & pre-employment drug screen.

Responsibilities

• Bridge shop and guest, explaining repairs and needs clearly.
• Aim to maximize technician productivity by meeting sales forecasts.
• Help guests prioritize essential services and provide options.
• Keep guests updated on completion times, costs, and changes.

Skills

Customer service

Sales

Communication

Teamwork

Problem solving

Time management

Education

High school diploma or equivalent

Tools

CDK

Job description

Join the Only Honda Team in Portland: Build Your Career at Ron Tonkin HondaAre you tired of just "writing service" and ready to start driving your career? Ron Tonkin Honda is looking for a high-energy Main Line Advisor to join our growing team. As the only Honda dealership in Portland, our bays are full, our business is booming, and we need a communicator who thrives on the fast-paced connection between our guests and our technicians.If you have a bright personality, a knack for sales, and a passion for people, we have the keys to your next big move.Why Join the Tonkin Family Dealerships?When you join Ron Tonkin Honda, you’re joining a legacy. The Tonkin Family has been a staple of the Portland community for decades, built on a foundation of integrity, employee appreciation, and constant growth.Stability You Can Trust: We provide the resources of a large, successful automotive group while maintaining the "family-owned" feel where your voice is actually heardA Culture of Promotion: We don’t just hire for today; we hire for your future. We prioritize internal promotion and provide the training tools to help you move up the ladderCommunity Roots: We live and work where you do. Supporting local charities and Portland events isn't just PR—it's part of our DNAA Winning Environment: We pride ourselves on having the best facilities and the latest tech, ensuring you have everything you need to succeed from the moment you clock inMain Line Advisor Job ResponsibilitiesAs a Main Line Advisor, you are the quarterback of the service drive. You aren’t just relaying messages; you’re building trust.Be the Expert: Bridge the gap between the shop and the guest, explaining repairs and technical needs clearlyDrive Results: Maximize technician productivity by meeting and exceeding sales forecastsConsult & Curate: Help guests prioritize essential services and provide options that fit their needsKeep the Loop Closed: Proactively update customers on completion times, costs, and any changes in the repair processOwn the Experience: Ensure every guest leaves feeling like a VIPMain Line Advisor Benefits & CompensationOn top of industry-leading flat-rate pay and production bonuses, we are proud to offer:Top-of-the-Line Benefits: Including Health, Dental, Vision, Pet, and Company-Paid Life InsuranceFinancial Security: 401k with a generous Company MatchEmployee Assistance Plan: Comprehensive support for you and your familyWork-Life Balance: Lucrative Paid Time Off (PTO) that begins accruing on Day 1Voluntary Benefits: A wide menu of additional coverage options to fit your lifestyleEmployee Discount: On Service, Parts, and Vehicles!Main Line Advisor QualificationsExperienced: 1–3 years of Automotive Advising experience (strongly recommended)Software: Prior CDK experience (strongly recommended)Team-Oriented: You believe that we win togetherDetail-Minded: You catch the small things before they become big problemsCorporate Requirements: Must be 18 years or older, able to pass a criminal background check, and a pre-employment drug screen.Ready to Level Up?Don’t settle for another job in a crowded market. Come to the destination dealership that Portland trusts.Apply Now to Join the Ron Tonkin Honda Family!