Service Advisor | Commission Based - MotoCorsa

Gee-Automotive-Companies-1; Portland (OR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life Insurance

Employee Assistance Plan

Telehealth

Disability insurance

PET Insurance

401(k) with company match

Paid Time Off

Exclusive employee pricing

Job summary

Motocorsa in Portland, OR seeks a motivated Service Advisor to be the primary link between service and customers, coordinating maintenance recommendations and status updates for riders seeking premium ownership experiences.

You will help communicate repair options, prepare estimates, and nurture long-term customer relationships in a high-energy, team-focused dealership environment.

Qualifications

• Previous customer service experience required.
• Automotive service advisor experience preferred.
• Strong communication and relationship-building skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency; strong organizational and follow-up skills.

Responsibilities

• Greet customers promptly and professionally.
• Listen to concerns and document service needs accurately.
• Recommend maintenance and repair services based on vehicle needs.
• Prepare estimates and explain recommendations clearly.
• Communicate with technicians about status and progress.
• Review repairs and invoices with customers at delivery.
• Maintain high levels of customer satisfaction and meet service goals.

Skills

Customer service

Communication

Multitasking

Organization

Follow-up

Relationship-building

Job description

If you're passionate about delivering an exceptional customer experience and want to work with one of the premier powersports and luxury motorcycle dealerships in the Pacific Northwest, we'd love to meet you.Motocorsa is seeking a motivated and customer-focused Service Advisor to serve as the primary connection between our service department and our customers. In this role, you'll help riders maintain their motorcycles, communicate service recommendations, and ensure every customer receives a premium ownership experience.Why Join Motocorsa?Work with world-class motorcycle brands and enthusiastsCompetitive commission-based pay planHigh-energy, team-oriented cultureOngoing training and career development opportunitiesEmployee discounts on parts, accessories, apparel, and serviceOpportunity to build long-term customer relationships in a passionate riding communityService Advisor Job ResponsibilitiesGreet customers promptly and professionallyListen to customer concerns and accurately document service needsRecommend maintenance and repair services based on vehicle needsPrepare estimates and explain repair recommendations clearlyCommunicate with technicians regarding vehicle status and repair progressKeep customers informed throughout the service processReview completed repairs and invoices with customers upon deliveryMaintain high levels of customer satisfaction and retentionMeet or exceed sales, gross profit, and customer service goalsFollow dealership and manufacturer service standardsService Advisor Benefits and CompensationCompensation: $50,000 to $75,000 annually, commission-based, with earning potential based on performance.Employer-subsidized Medical and Dental insurance with comprehensive coverage optionsCompany-paid Life Insurance, Employee Assistance Plan, and text-based TelehealthA variety of voluntary benefits, including Short and Long-Term Disability, Critical Illness, Accident, Pet Insurance, and additional Life Insurance options401(k) with Company MatchGenerous Paid Time Off that begins accruing on Day 1Exclusive employee pricing for you and your family on parts, service, and vehicle purchasesService Advisor QualificationsPrevious customer service experience requiredAutomotive service advisor experience preferredStrong communication and relationship-building skillsAbility to multitask in a fast-paced environmentBasic computer proficiencyStrong organizational and follow-up skillsCommitment to delivering outstanding customer serviceCorporate Requirements: Must be 18 years or older with a valid driver’s license and clean driving record able to pass a criminal background check and pre-employment drug screen.Ready to build a rewarding career with a team that values great customer service and performance? Apply now and join MotoCorsa as our next Service Advisor!