Customer‑Focused Service Advisor — Commission Eligible

Legends Harley-Davidson; Arizona; On-site; USD 17,616 - 25,089; Full time

Benefits offered by this job

Competitive pay

Benefits package

Job summary

A leading motorcycle dealership in Arizona is looking for a highly motivated Service Advisor. Responsibilities include providing exceptional customer service, coordinating vehicle repairs, and ensuring satisfaction. Candidates should have a passion for Harley-Davidson, strong mechanical knowledge, and excellent communication skills. Competitive pay and benefits are offered for this role. Join a dynamic team and be part of a growing company.

Qualifications

• Previous experience in the automotive industry.
• Detail-oriented with strong organizational skills.
• Ability to communicate technical information to non-technical individuals.

Responsibilities

• Greet customers and provide them with a warm welcome.
• Schedule appointments for vehicle repairs and maintenance.
• Provide cost estimates for repairs and obtain customer approval.
• Coordinate with service technicians for timeliness of repairs.
• Upsell additional services or products.

Skills

Customer service skills

Strong mechanical knowledge

Organizational skills

Communication skills

Tools

TalonEs

Cash handling procedures

Job description

A leading motorcycle dealership in Arizona is looking for a highly motivated Service Advisor. Responsibilities include providing exceptional customer service, coordinating vehicle repairs, and ensuring satisfaction. Candidates should have a passion for Harley-Davidson, strong mechanical knowledge, and excellent communication skills. Competitive pay and benefits are offered for this role. Join a dynamic team and be part of a growing company.