Service Advisor

St. Charles Automotive Group; Saint Peters (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Opportunities for professional growth

Positive team environment

Comprehensive training

Job summary

St. Charles Automotive Group in St. Peters, MO is seeking a motivated Service Advisor to deliver exceptional customer service while managing repair orders. The role involves assessing service needs, providing estimates, and organizing workflows. The right candidate will have strong communication skills and previous experience in an automotive service environment. The company offers competitive pay, professional growth opportunities, and comprehensive training to support a positive team environment.

Qualifications

• Excellent communication and interpersonal skills.
• Highly organized with the ability to multitask in a fast-paced setting.
• Customer-focused mindset with strong problem-solving abilities.
• Previous experience in an automotive service environment is required.
• Ability to work flexible hours as needed.

Responsibilities

• Greet customers promptly and courteously, ensuring a positive service experience.
• Assess customers' vehicle service needs and communicate effectively with the service team.
• Manage repair orders, including entry, documentation, and follow-up.
• Provide accurate estimates and explain recommended services to customers.
• Maintain organized and efficient workflow in a fast-paced environment.
• Work closely with technicians to ensure timely service completion.
• Build and maintain strong customer relationships to encourage repeat business.

Skills

Communication and interpersonal skills

Organization and multitasking

Customer-focused mindset

Problem-solving abilities

Job description

At Genesis of St. Charles, we are looking for a fast-paced and highly organized Service Advisor to join our team in St. Peters, MO. This role is critical in delivering exceptional customer service while managing repair orders and communicating effectively with both customers and technicians. If you're driven by success and eager to unlock huge earning potential, this opportunity is for you.

Responsibilities

• Greet customers promptly and courteously, ensuring a positive service experience.
• Assess customers' vehicle service needs and communicate effectively with the service team.
• Manage repair orders, including entry, documentation, and follow-up.
• Provide accurate estimates and explain recommended services to customers.
• Maintain organized and efficient workflow in a fast-paced environment.
• Work closely with technicians to ensure timely service completion.
• Build and maintain strong customer relationships to encourage repeat business.

Requirements

• Excellent communication and interpersonal skills.
• Highly organized with the ability to multitask in a fast-paced setting.
• Customer-focused mindset with strong problem-solving abilities.
• Previous experience in an automotive service environment is required.
• Ability to work flexible hours as needed.

Benefits

• Competitive compensation with huge earning potential.
• Opportunities for professional growth and development.
• Positive and supportive team environment.
• Comprehensive training provided.

About the Company

Genesis of St. Charles is a premier automotive dealership located in St. Peters, MO, committed to providing exceptional service and quality vehicles. We pride ourselves on fostering a dynamic and engaging workplace where team members can thrive and achieve their professional goals.