Service Advisor - Automotive

Ciocca Automotive Western Division; Duncannon (PA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Service Advisor to join their dynamic team. This full-time role offers the chance to positively impact customer satisfaction while achieving your financial goals. With a commission-based pay structure, you can earn between $40,000 and $80,000 annually. Enjoy a supportive work environment with opportunities for advancement, comprehensive insurance coverage, and employee discounts. If you're passionate about customer service and automotive care, this is the perfect opportunity for you to grow your career!

Benefits

401(K) retirement plan with company matching

Comprehensive insurance coverage

Employee discounts on purchases

Paid time off and holidays

Air-conditioned shops and facilities

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.

Responsibilities

• Oversee service orders and flow of drive lane for effective service.
• Provide concierge support for all owner inquiries.
• Manage daily inventory of technicians' time to maximize sales.

Skills

Customer Service

Sales

Technical Knowledge

Job description

Job Title: Service Advisor - Automotive

Join to apply for the Service Advisor - Automotive role at Ciocca Automotive Western Division.

Description

We have an immediate opening for an energetic, enthusiastic, and highly motivated automotive service advisor professional to join our growing and dynamic team! Are you a career-minded individual seeking a workplace to call home? At Ciocca Chrysler Dodge Jeep Ram of Duncannon, you’ll have the opportunity to positively impact our customers and community while achieving your financial and career goals.

Qualifications

• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Valid driver’s license and clean driving record

Responsibilities

• Oversee service orders and flow of drive lane, ensuring prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether by phone or in person, to ensure customer satisfaction.
• Manage daily inventory of technicians' time to maximize service sales.
• Distribute work efficiently among technicians.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle issues, order parts and tools as needed.

What We Offer

• Commission-based pay: $40,000 - $80,000 potential annually
• Full-time position, including some Saturdays
• PTO and holidays
• Air-conditioned shops and facilities, continuously upgraded
• 401(K) retirement plan with company matching
• Comprehensive insurance coverage including medical, dental, prescription, and vision
• Opportunities for advancement within the Ciocca Automotive Family
• Employee discounts on purchases, repairs, and services

At Ciocca Chrysler Dodge Jeep Ram of Duncannon, our team enjoys a supportive and collaborative environment. Don’t miss this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity/expression, or any other protected characteristic.