Automotive Service Advisor - WORK AT HOME

YourMechanic (Acquired); Dallas (TX); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in the automotive service industry is seeking an Automotive Parts Advisor to provide exceptional support to technicians and customers. This entry-level full-time role involves managing parts logistics and ensuring a seamless customer experience. Join a rapidly growing team that values convenience and transparency in car repair services.

Benefits

Medical, Dental, and Vision

Flexible PTO policy

Work from home

Qualifications

• 2+ years experience in a customer-facing role.
• Auto parts experience with understanding of how cars work.

Responsibilities

• Send repair estimates to customers, including parts and labor.
• Order parts from vendors and assist technicians.

Skills

Customer Service

Problem Solving

Attention to Detail

Job description

2 days ago Be among the first 25 applicants

Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.

YourMechanic is making that happen!

YourMechanic is an online marketplace that enables vehicle owners to find local mechanics for home or office car repair services. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.

We are well-funded, growing rapidly, and looking for talented individuals to join our team.

Position

We are looking for an Automotive Parts Advisor to deliver best-in-class support in parts logistics to our auto technician partners and customers. The ideal candidate is comfortable working in a fast-paced environment and committed to creating a top-notch experience for our customers and partners.

Responsibilities

• Send repair estimates to customers, including parts and labor
• Order parts from vendors via online or other means
• Answer general questions about car issues
• Assist automotive technicians in the field with daily needs
• Call potential customers to answer questions and book services

Requirements

• 2+ years experience in a customer-facing role
• Auto parts experience with an understanding of how cars work
• A strong sense of responsibility and commitment to providing a great customer experience
• Excellent attention to detail
• Solid problem-solving and troubleshooting skills, ability to work under pressure
• Positive attitude and passion for success

Benefits

• Excellent benefits (Medical, Dental, and Vision)
• Flexible PTO policy
• Work from home

TO APPLY: Send your resume with a brief description of your relevant experience to [email protected].

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Internet Publishing