Service Advisor: Auto Care & Client Experience

Bobby Rahal Automotive Group - Pittsburgh; Wexford (Allegheny County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

Life insurance

401k

Paid time off

Holiday pay

Job summary

Bobby Rahal Automotive Group is seeking a Service Advisor to join our team in a busy dealership setting. You will greet clients, document issues, and drive when needed to verify problems, while advising on vehicle care and manufacturer specifications.

Responsibilities include providing written estimates, explaining completed work and charges, and handling phone inquiries about appointments and progress. We offer a full benefits package and a path for growth within the company.

Qualifications

• Positive attitude and desire to help others.
• Solid computer skills, including typing.
• A valid driver's license and clean driving record.

Responsibilities

• Greet clients in a timely, friendly manner and obtain information about their vehicle. Document any issues the vehicle may have accurately and clearly on a repair order.
• Test drive the vehicle with client as needed to confirm the problem.
• Advise client on the care of their vehicle and the value of maintaining the vehicle in accordance with manufacturer's specifications.
• Provide a complete and accurate written cost estimate for labor and parts.
• Explain completed work and all charges to client.
• Handle telephone inquiries regarding customer questions, appointments, and work in progress.

Skills

Positive attitude

Computer skills

Driver's license

Job description

Bobby Rahal Automotive Group is seeking a Service Advisor to join our team in a busy dealership setting. You will greet clients, document issues, and drive when needed to verify problems, while advising on vehicle care and manufacturer specifications.

Responsibilities include providing written estimates, explaining completed work and charges, and handling phone inquiries about appointments and progress. We offer a full benefits package and a path for growth within the company.