Service Advisor - Audi Denver

Mcdonaldvolvo; Littleton (CO); Vor Ort; USD 60.000 - 130.000; Vollzeit

Benefits dieser Stelle

Competitive 401k

401k matching

Medical Insurance

Dental Insurance

Vision Insurance

Employee Assistance Program

PTO Accrual

Health Savings Account

Flexible Spending Account

Life and AD&D

Employee Discounted Pricing

Zusammenfassung

Audi Denver in Littleton, CO is hiring for a commission-based automotive service role. The position offers a base-structured pay with uncapped earning potential and an average around $60,000 with top performers reaching $150,000.

Responsibilities include greeting customers, presenting service options, following up for approvals, and owning the customer experience from drop-off to delivery, with strong collaboration with technicians and a focus on sales growth and customer satisfaction.

Qualifikationen

• 1–3 years of progressive auto service experience preferred but not required.
• Valid driver’s license and clean driving record.
• Proven record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team-oriented and self-motivated.
• Able to work independently.

Aufgaben

• Greet customers and guide them through the service process with confidence and professionalism.
• Present maintenance and repair recommendations clearly to increase closing ratios and service sales.
• Consistently follow up with customers for approvals and updates, creating urgency and trust.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
• Own the customer experience from drop-off to delivery, ensuring satisfaction and repeat business.
• Track performance metrics like sales totals and closing ratios to drive continuous improvement.

Kenntnisse

Driver's license

Auto service exp

Sales success

Customer satisfaction

Team oriented

Independent

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

FullTime Littleton, CO, US

Salary Range: $60,000.00 To $130,000.00 Annually

Audi Denver

At Audi Denver, we're proud to be part of a family-owned and operated company that’s served Colorado for over 65 years. Our commitment to excellence has earned us the Audi Magna Society Elite Award in both 2023 and 2024, a reflection of our team's drive and dedication. As the only Audi dealer to earn it in 2024, excellence has become our standard. Located in Littleton, we combine cutting-edge performance with a supportive, family-first culture that empowers every employee to thrive.

Compensation Overview (*only required for commission jobs, pay range for hourly and salary positions will be set up in req creation)

This role is commission based. Average compensation for this position is $60,000 with top performers earning $150,000

Experience & Qualifications Needed

• Valid driver’s licenseand clean driving record
• 1-3 years of progressive experience in auto service is preferred but not required
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team-oriented and self-motivated
• Able to work independently

Essential Duties and Major Responsibilities

• Greet customers and guide them through the service process with confidence, professionalism, and a focus on building long-term relationships.
• Present maintenance and repair recommendations clearly, with the goal of increasing closing ratios and maximizing service sales.
• Consistently follow up with customers for approvals and updates, creating urgency, and trust through timely communication.
• Collaborate with technicians to ensure accurate diagnoses and estimates are conveyed to customers.
• Own the customer experience from drop-off to delivery, ensuring every interaction ends with satisfaction and repeat business.
• Track performance metrics like sales totals and closing ratios to drive continuous improvement.

What We Offer

• Competitive 401k / 401k matching
• Medical / Dental / Vision Insurance
• Employee Assistance Program (EAP) - free, confidential counseling
• PTO Accrual
• Health Savings Account
• Flexible Spending Account
• Voluntary Life and AD&D
• Employee Discounted Pricing on Parts, Vehicles, and Service

What Makes Us Different?

As a family owned and operated company for over 65 years, McDonald Automotive is proud to serve Colorado with a legacy built on respect, integrity, growth, hard work, and trust. With three generations actively involved in the day-to-day operations, we prioritize relationships over transactions—with our customers, our community, and our employees.

Our motto, Doing Right Comes Naturally, reflects our commitment to doing business the right way. That commitment has earned us recognition as one of the top 20 dealerships in the U.S., not just by meeting manufacturer standards but by holding ourselves to even higher ones. We aim to deliver the best car buying, servicing, and ownership experience in the industry.

At McDonald, we believe that exceptional experiences start with exceptional people. Many of our team members have spent decades with us, growing their careers and eventually retiring as part of the McDonald legacy. We're proud to attract driven, motivated individuals who are passionate about their work and dedicated to building lasting relationships. It’s not just about the work we do — it’s about the family we build along the way.

Disclaimer

This position will remain open for at least three days and will close upon candidate selection.