Service Advisor at Tracy Chrysler Dodge Jeep Ram

Gill Auto Group; Tracy (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid training and development

Medical, Vision and Dental Benefits

401(k) with company match

Free College Education Courses

Employee bonus for referrals

Employee discounts

Opportunities for growth and advancement

Job summary

Gill Auto Group, located in Tracy, CA, is seeking dynamic and energetic professionals who excel in customer service to join our team. Ideal candidates will demonstrate integrity and a desire for a long-term career in a fast-paced environment.

The position offers numerous benefits including competitive compensation, medical benefits, 401(k) with company match, and free college education courses for employees and family members. Join a vibrant culture with opportunities for growth and advancement!

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous customer service experience.
• A desire for a long-term career.

Responsibilities

• Greet customers promptly in a friendly manner.
• Provide excellent customer service to all customers.
• Monitor the progress of each vehicle throughout the day.

Skills

Customer service excellence

Multi-tasking skills

Personal organization

High energy level

Job description

Tracy CDJR is looking for dynamic, energetic, career‑minded professionals who are masters of customer service excellence and love working with people in a fast‑paced and challenging environment.

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Highly skilled in multi‑tasking and personal organization
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly document all vehicle symptoms as described by the customer
• Review all current or future vehicle service needs & recommendations with every customer
• Establish follow‑up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Ensure all services and repairs have been properly authorized and documented within the Bureau of Automotive Repairs regulations and requirements.
• Explain all completed work and charges to customers

Benefits

• Highly competitive compensation
• Paid training and development
• Medical, Vision and Dental Benefits
• 401(k) with company match
• Free College Education Courses for employees & family members
• Employee bonus for referrals
• Employee discounts
• Excellent culture
• Opportunities for growth and advancement

Gill Automotive Group is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.