Service Advisor/Assistant Store Manager

Midas RALEIGH; Raleigh (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Service Manager to lead a dynamic team in providing top-notch automotive services. This exciting role involves overseeing vehicle inspections, managing technicians, and ensuring exceptional customer service. You will play a critical role in maintaining the facility's organization and cleanliness while delivering comprehensive repair recommendations. If you have a passion for the automotive industry and possess strong leadership and communication skills, this position offers a fantastic opportunity to grow and excel in a supportive environment. Join a company that values its employees and promotes professional development through training and certifications.

Benefits

401(k) matching

Bonus based on performance

Free uniforms

Flexible hours

Weekly pay

Five-day work week

Paid vacation

Health insurance stipend

Qualifications

• 1-3 years of automotive service and repair experience required.
• Exceptional automotive repair knowledge and customer service skills.

Responsibilities

• Oversee vehicle inspections and make repair recommendations.
• Manage and train the team while ensuring customer satisfaction.

Skills

Automotive service experience

Customer service skills

Communication skills

Leadership ability

Education

High school diploma or equivalent

Job description

SERVICE MANAGER

Responsibilities:

• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
• Help lead, manage, and train team while keeping in tune with our companies’ vision, purpose and core values.
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks when the store manager is absent.
• Overall cleanliness and organization of the facility.
• Assist the shop General Manager in all areas of daily operations as directed.
• Deliver exceptional customer service while listening and consulting customers.
• Following up with customers, services requested, estimated completion times etc.
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials.

Qualifications:

• 1-3 years of automotive service and/or repair experience.
• Exceptional automotive repair knowledge.
• Excellent customer service disposition.
• Good communication skills.
• Leadership ability.
• Ability to work a flexible schedule including Saturdays.
• Valid driver’s license.

Benefits:

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Flexible hours, weekly pay.
• Five-day work week, no Sundays.
• 401k Retirement program available with immediate participation.
• Up to 2 weeks paid vacation annually.
• Free on the job and web-based training program to further grow your skills and obtain certifications if so desired.
• Uniforms and uniform service provided.
• Health insurance stipend.