Service Advisor/Assistant Store Manager

Midas International, LLC; Raleigh (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Manager to oversee automotive technicians and ensure exceptional service delivery. In this dynamic role, you will manage daily operations, conduct vehicle inspections, and train your team while fostering a customer-centric environment. This position offers a chance to grow your leadership skills and make a significant impact in the automotive service industry. Join a company that values your contributions and provides a supportive atmosphere for professional development, all while enjoying a range of benefits including flexible hours and performance bonuses.

Benefits

401(k) matching

Bonus based on performance

Free uniforms

Flexible hours, weekly pay

Five-day work week, no Sundays

Health insurance stipend

Up to 2 weeks paid vacation annually

Free on the job and web-based training

Qualifications

• 1-3 years of automotive service and/or repair experience required.
• Exceptional automotive repair knowledge and good communication skills.

Responsibilities

• Manage automotive and general service technicians in the shop.
• Deliver exceptional customer service and follow up on services requested.

Skills

Automotive repair knowledge

Customer service skills

Communication skills

Leadership ability

Education

High school diploma or equivalent

Job description

SERVICE MANAGER:

Responsibilities

As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

1. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts.
2. Help lead, manage, and train team while keeping in tune with our companies’ vision, purpose and core values.
3. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks when the store manager is absent.
4. Overall cleanliness and organization of the facility.
5. Assist the shop General Manager in all areas of daily operations as directed.
6. Deliver exceptional customer service while listening and consulting customers.
7. Following up with customers, services requested, estimated completion times etc.
8. Deliver and discuss pricing estimates with customers as well as promoting shop service specials.

Qualifications

1. 1-3 years of automotive service and/or repair experience.
2. Exceptional automotive repair knowledge.
3. Excellent customer service disposition.
4. Good communication skills.
5. Leadership ability.
6. Ability to work a flexible schedule including Saturdays.
7. Valid driver’s license.

Benefits

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Flexible hours, weekly pay.
• Five-day work week, no Sundays.
• 401k Retirement program available with immediate participation.
• Up to 2 weeks paid vacation annually.
• Free on the job and web-based training program to further grow your skills and obtain certifications if so desired.
• Uniforms and uniform service provided.
• Health insurance stipend.