Service Advisor 394 Hyundai

Morrie’s 394 Hyundai; Saint Louis Park (MN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

401(k) plan

Roth IRA

Medical coverage

HSA option

Dental & Vision

PTO 2 weeks

Life Insurance

Disability coverage

FSA plans

Job summary

Morrie’s 394 Hyundai in Saint Louis Park, MN is hiring a full-time Service Advisor to greet customers, gather vehicle details, and guide them through the repair process. You will secure estimates, schedule work, and communicate updates with clarity and professionalism.

We value strong communication, problem solving, and organization; CDK experience is a plus. We offer comprehensive benefits, a competitive salary range with commission, and opportunities for growth within a fast‑growing Midwest

Qualifications

• Excellent customer service and communication skills.
• Experience in automotive service environment preferred.
• Ability to manage time and multi-task.
• Detail-oriented and accurate.

Responsibilities

• Greet customers, collect vehicle information and concerns.
• Inspect vehicles for bodywork or repairs needed.
• Secure customer agreement, outline cost estimates and timelines.
• Advise on car care and maintenance per manufacturer specs.
• Handle customer inquiries and follow up on repairs.
• Deliver vehicles and review work performed and charges with customers.
• Refer leads to sales departments and support the service manager.

Skills

Problem solving

Verbal and written communication

Professional presentation

Organizational skills

Tools

CDK experience

Job description

Job Details

Job Location: Morries 394 Hyundai - Saint Louis Park, MN 55426

Position Type: Full Time

Salary Range: $50,000.00 - $100,000.00 Commission/month

About Us

Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest with 30 stores across Minnesota, Wisconsin, Michigan, and Illinois. We represent comprehensive portfolio of top OEM brands, and we’re driven to be the most trusted choice for both our team members and customers.

We invest heavily in developing our people; because when our team grows, our company thrives. That’s why we are committed to developing interested employees into management roles, offering industry-leading benefit plan options, and fostering a positive and inclusive culture.

Roles & Responsibilities

• Greet customers, listen to the description of the problem, obtain customer and vehicle information
• Inspect all vehicles for bodywork, notify the customer if work is needed
• Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle's work will be completed
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacture's specifications, using maintenance menus
• Handle minor customer complaints and misunderstandings
• Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised
• Handle telephone inquiries and return phone messages promptly
• Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage
• Refer leads and prospects for vehicle sales to the new and pre-owned sales departments
• Assist the service manager as necessary
• Follow company safety procedures to avoid exposure to fumes, dirt, dust and harsh chemicals

What Morrie's Offers

• Industry-leading 401(k) and Roth IRA programs with a 4% company match
• Full medical coverage through BCBS with their biggest network
• HSA and Copay plan options, whichever fits your needs
• Comprehensive dental and vision coverage
• PTO accrual starting at 2 weeks
• Free life insurance for all employees
• AD&D, short- and long-term disability coverage, and voluntary life insurance
• Flexible spending plans*Some benefits are offered to full-time employees only

What You Offer

• Problem solving skills
• Strong verbal and written communication skills
• Professional personal presentation
• Strong organizational skills
• CDK experience preferred but not required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.