SERVICE ADVISOR

Tooelecjdr; Tooele (UT); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401K Plan

Medical and Dental

Paid Time Off

Flexible work schedule

Job summary

Tooelecjdr is looking for a Service Advisor in Tooele, Utah, who will oversee customer experiences in the service lane. As the first point of contact, you will manage customer inquiries and ensure prompt service delivery. Ideal candidates are organized, possess excellent communication skills, and have a clean driving record. Experience in customer service or retail is beneficial. The role offers a supportive work environment along with benefits like medical, dental, and flexible schedules.

Qualifications

• Demonstrated ability to manage others.
• Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous service.
• Take ownership of the customer's experience.
• Provide concierge support for all owner inquiries.
• Ensure inventory of technicians' time is sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Ability to manage others

Job description

Job Summary

As a Service Advisor, you will own our customers' experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

Benefits

• 401KPlan
• Medical and Dental
• PTO
• Flexible work schedule

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.