Service Advisor

Academy Chrysler Dodge Jeep Ram; Tipton (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) with company match

Ongoing training and career advancement opportunities

Job summary

Academy Chrysler Dodge Jeep Ram in Tipton, Indiana, is seeking a motivated Service Advisor to join our team. The ideal candidate will have experience with Stellantis brands and provide exceptional service to our customers in a fast-paced dealership setting.

Responsibilities include greeting customers, documenting repair orders, and recommending maintenance. We offer competitive compensation, health benefits, and a supportive work environment.

Apply today to advance your career with Academy CDJR!

Qualifications

• Experience as an automotive service advisor preferred, especially with CDJR brands.
• Strong communication and customer service skills are essential.
• Must be organized and able to multitask in a fast-paced environment.

Responsibilities

• Greet customers promptly and provide a professional service experience.
• Listen to customer concerns and document repair orders accurately.
• Recommend maintenance and repairs based on vehicle needs.

Skills

Automotive service advisor experience

Communication skills

Customer service skills

Ability to upsell

Organizational skills

Tools

CDK dealership systems

Job description

Service Advisor – Academy CDJR (Tipton, IN)

Chariot Automotive Group is looking for a motivated and customer-focused Service Advisor to join our team at Academy CDJR in Tipton, Indiana. If you have experience with Stellantis brands (Chrysler, Dodge, Jeep, Ram) and thrive in a fast-paced dealership environment, this is a great opportunity to grow your career.

What You’ll Do:

• Greet customers promptly and provide a professional, positive service experience
• Listen to customer concerns and accurately document repair orders
• Recommend maintenance and repairs based on vehicle needs
• Communicate clearly with technicians and customers throughout the repair process
• Provide accurate estimates, timelines, and follow-up
• Ensure all work is completed to customer satisfaction
• Help drive customer retention and high CSI scores

What We’re Looking For:

• Automotive service advisor experience preferred (CDJR experience a strong plus)
• Strong communication and customer service skills
• Ability to upsell maintenance and services in a professional, ethical manner
• Organized and able to multitask in a fast-paced environment
• Basic computer skills and familiarity with dealership systems (CDK experience a plus)
• Team player with a positive attitude and strong work ethic

What We Offer:

• Competitive compensation (base + commission/bonus opportunities)
• Health, dental, and vision insurance
• Paid time off
• 401(k) with company match
• Ongoing training and career advancement opportunities
• Supportive, team-oriented work environment

At Chariot Automotive Group, we’re committed to creating a great experience for both our customers and our employees. Join a team that values professionalism, growth, and doing things the right way.

Apply today and start your career with Academy CDJR!