Service Advisor

Hubler Automotive Group; Shelbyville (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Long term job security

Health and wellness

Flexible Work Schedule

Discounts on products and services

Job summary

Hubler Automotive Group in Shelbyville, Indiana seeks a dedicated Service Advisor to enhance customer experience in the service lane. As the first point of contact, you will engage with vehicle owners and assist in scheduling and inventory management.

Join a team that values kind, professional service and offers fantastic training programs, a supportive culture, and growth opportunities. We emphasize the importance of happy employees to ensure a level of service that exceeds customer

Qualifications

• Demonstrated ability to manage others.
• Professional, well-groomed personal appearance.
• Clean driving record.
• Willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane to ensure prompt service.
• Provide concierge support for customer inquiries.
• Distribute work efficiently among technicians.

Skills

Organized personality

Friendly personality

Time management

Communication skills

Job description

As a Service Advisor, you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality.

A strong community is all about its people, and here at Hubler Chevrolet we staff our building with good, kind people who go above and beyond what is expected of them. We’re one of the region's best dealerships, serving the Shelbyville community in Indiana. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers!

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services

Responsibilities

• Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen