Service Experience Concierge (Flexible Schedule)

Hubler Chevrolet Center, INC.; Shelbyville (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Flexible Work Schedule

Job summary

Hubler Chevrolet Center, INC. in Shelbyville, IN is seeking a Service Advisor who will own the customer experience in the service lane. You’ll greet owners, explain repair processes, and coordinate with technicians to keep service flow smooth.

We welcome individuals new to automotive service but with strong customer service, retail, or hospitality backgrounds. Join a family-owned dealership with growth opportunities, paid training, and a collaborative culture.

Qualifications

• Strong organizational and time-management skills.
• Excellent communication with customers.
• Ability to manage others and supervise tasks.
• Professional appearance and clean driving record.
• Willing to pass background check and drug screen.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Skills

Organized

Time management

Communication skills

People management

Professional appearance

Clean driving record

Job description

Hubler Chevrolet Center, INC. in Shelbyville, IN is seeking a Service Advisor who will own the customer experience in the service lane. You’ll greet owners, explain repair processes, and coordinate with technicians to keep service flow smooth.

We welcome individuals new to automotive service but with strong customer service, retail, or hospitality backgrounds. Join a family-owned dealership with growth opportunities, paid training, and a collaborative culture.