Service Advisor

AAMCO Transmissions and Total Car Care; San Diego (CA); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation package

Ongoing training and field support

Daytime work hours

Growth opportunity

Job summary

AAMCO Transmissions and Total Car Care in San Diego, CA is seeking an Automotive Service Advisor to lead day-to-day operations, generate sales, and build strong client relationships while guiding a skilled technician team.

In this full-time role you will meet and greet customers, recommend services, manage parts and inventory, and keep customers updated on repair progress, delivering a high level of customer service and quality control across the center's operations.

Qualifications

• Minimum of 3+ years of automotive service sales experience or equivalent sales experience with a track record of success.
• Excellent one-time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license

Responsibilities

• Meeting and greeting customers
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product

Skills

Customer service

Interpersonal skills

Closing skills

Multi-tasking

Team player

High energy

Job description

Automotive Service Advisor – San Diego, CA – Full time

Our Service Advisors are high energy professionals who not only lead by example, but also are team players who support the employees that work for them. A Service Advisor performs many different roles as they manage the day-to-day operations of one of our centers, including generating sales, communicating with customers, building client relationships, managing the technical team, and ensuring that all employees are adhering to company policies and procedures.

Position Responsibilities

• Meeting and greeting customers
• Recommending services to customers
• Ordering parts and inventory
• Keeping customers updated on the status of their vehicles' repairs
• Managing and tracking lead counts as well as customer satisfaction ratings
• Generating and closing sales
• Deliver a high level of customer service and quality control over all aspects of the center's business, operations, and work product

What We Offer

• Competitive compensation package
• Ongoing training and field support
• Daytime work hours
• Growth opportunity

Job Requirements

• Minimum of 3+ years of automotive service sales experience OR equivalent sales experience with a track record of success.
• Excellent one-time closing skills
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license