Service Advisor

Klicklewiscars; Palmyra (Lebanon County); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to enhance customer satisfaction and streamline operations in their service department. This role is pivotal in fostering strong relationships with customers and technicians alike, ensuring service appointments are scheduled efficiently and concerns are addressed promptly. The company values a supportive work culture and offers competitive compensation alongside opportunities for professional growth. If you are passionate about delivering exceptional service and thrive in a team-oriented environment, this position is an excellent opportunity for you.

Benefits

Health, Dental & Vision Insurance

401K with Company Match

Ongoing Training and Development

Supportive Work Culture

Work-Life Balance

Qualifications

• Prior experience in customer service is essential for this role.
• Strong communication and interpersonal skills are required.

Responsibilities

• Assist customers in scheduling service appointments.
• Prepare accurate service estimates and invoices.

Skills

Customer Service Experience

Communication Skills

Interpersonal Skills

Attention to Detail

Organizational Skills

Job description

The Service Advisor at Klick Lewis in Palmyra, PA plays a crucial role in providing exceptional customer service and maintaining efficient operations within the service department. Join us!

Responsibilities:

• Assist customers in scheduling service appointments
• Communicate with technicians and customers regarding service updates
• Prepare accurate service estimates and invoices
• Ensure customer satisfaction by addressing any concerns or questions

Requirements:

• Prior experience in customer service
• Strong communication and interpersonal skills
• Attention to detail and organization

Benefits:

• Competitive compensation ranging from $10.00 to $30.00 per hour
• Opportunity for growth and professional development
• Health, dental & vision insurance
• 401K with company match
• Ongoing training and development
• Supportive, team-oriented work culture
• Family-owned values with a strong focus on work-life balance

About the Company:

Klick Lewis is a reputable automotive dealership located in Palmyra, PA. We pride ourselves on providing top-notch service to our customers and creating a positive work environment for our employees.

EEOC: We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.