Service Advisor

Fast Lane Auto Repair; Owensboro (KY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Bonuses based on performance

Paid time off

Training & development

Tuition assistance

Opportunity for advancement

Job summary

A leading auto repair shop in Owensboro seeks a Service Advisor to ensure exceptional customer service and facilitate smooth operations. You'll manage customer interactions, track service goals, and support a compassionate team culture. Ideal candidates have at least 2 years of automotive experience and a passion for helping others. This position offers a competitive salary ranging from $60K to $75K, with full benefits and no weekends.

Qualifications

• At least 2 years of Service Advisor or automotive experience.
• Strong sales and performance mindset.
• A heart for people—compassion, empathy, and integrity.
• Ability to juggle multiple tasks without losing accuracy.
• Comfort with digital tools (100% paperless).
• Valid driver’s license and good driving record.

Responsibilities

• Warmly greet customers and create clear repair orders.
• Review digital inspections and explain recommendations.
• Communicate updates and changes throughout the day.
• Coordinate with techs and order parts.
• Track service goals and celebrate wins.
• Handle scheduling, invoicing, and payments.

Skills

Service Advisor experience

Sales mindset

Compassion and integrity

Multi-tasking ability

Digital tools proficiency

Job description

Benefits

• Medical, Dental, Vision Insurance
• Medical Insurance Premiums Covered by Employer
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Where People Come First, Cars Second
• 2121 Triplett St, Owensboro, KY | $60K–$75K+ annually | Full Benefits, No Weekends, Career Growth

At our core, we believe in taking care of people. We just happen to do that through auto repair.

Our team doesn’t see customers as “tickets” or “jobs”—we see neighbors, families, and friends who deserve honesty, compassion, and excellence.

What You’ll Do

• Warmly greet customers, listen to their concerns, and create clear repair orders
• Review digital inspections, explain recommendations, and guide customers with honesty
• Communicate updates, timelines, and any changes throughout the day
• Coordinate with techs, order parts, and ensure workflow stays smooth and efficient
• Track service goals, celebrate wins, and help the team hit performance targets
• Handle scheduling, invoicing, and payments with professionalism and accuracy
• Be a steady, trusted presence that makes people want to come back

What We’re Looking For

• At least 2 years of Service Advisor or automotive experience
• Strong sales and performance mindset—you enjoy setting and meeting goals
• A heart for people—compassion, empathy, and integrity are your trademarks
• Ability to juggle multiple tasks without losing accuracy or warmth
• Comfort with digital tools (we’re 100% paperless)
• Valid driver’s license and good driving record

What You Get

• Potential earnings of $60-75k+ including hourly base pay, commission, and bonuses
• $250 monthly bonus potential
• $1,000 annual performance bonus potential
• No weekends. Ever.
• Medical insurance premiums for employee covered
• Optional dental and vision coverage
• Paid holidays & vacation
• Retirement plan with company match
• Paid training, certifications, and continuing education
• Uniforms provided
• Supportive team culture where people matter most
• Modern, climate-controlled work environment

If you’re ready for a career where numbers matter but people matter more—we’d love to meet you. Apply today and join a team that’s raising the bar for what auto repair can be.

About Us

Since 2014, we’ve built a reputation as one of the most trusted and fastest-growing independent auto repair shops in the region. With our sister location recently recognized as AAA’s Top Shop in the Nation, we’ve proven that integrity and excellence can drive success.

But what really sets us apart? Our mission is simple: love people well, and the rest follows.