Service Advisor

Beltway Companies; Maryland; On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Company Match 401k

Immediate PTO Benefits

Paid Certifications

Supplied uniforms and PPE equipment

Job summary

Beltway Companies, located in Maryland, is seeking a Full-Time Experienced Service Advisor to join our team. This role is crucial in ensuring seamless communication within our Service Department, contributing to customer satisfaction, and enhancing dealership success. A competitive pay ranging from $40,000 to $80,000 per year based on experience is offered, along with benefits such as health, dental, and vision insurance after 60 days.

As a Service Advisor, you will greet customers, document vehicle issues, and build relationships through effective updates on service status. Join us in setting the standard for excellence in the industry!

Qualifications

• Minimum 1 year of service advising or writing experience at a dealership.
• A valid driver's license is required.
• Strong organizational, written, and verbal communication skills.

Responsibilities

• Greet customers and gather vehicle info for repairs.
• Document vehicle issues and maintenance needs.
• Build customer relationships through effective communication.
• Ensure vehicles are parked and locked properly.

Skills

Service Advising Experience

Product and Technical Knowledge

Organizational Skills

Communication Skills

Job description

Beltway Companies is searching for a Full-Time Experienced Service Advisor to join our team!

Pay Range of $40,000 - $80,000 per year based on experience

Benefits:

• Health, Dental and Vision Insurance offered after 60 days employment
• Company Match 401k after 6 months employment
• Immediate PTO Benefits
• Paid Certifications
• Supplied uniforms and PPE equipment

Beltway Companies is the Largest Heavy-Duty Truck Dealership in the Mid-Atlantic. Our Service Advisors play a pivotal role in our Service Department, ensuring seamless communication and workflow between our clients and internal teams. Your dedication will directly impact our customers' satisfaction and our dealership's success. Our Service Advisors also have the opportunity to thrive in a supportive environment that values your contributions and growth. Come be a part of our dynamic team and help us continue to set the standard for excellence in the industry!

POSITION OVERVIEW:

• Greet customers promptly, gather vehicle and customer info for repairs and invoicing
• Accurately document vehicle issues, concerns, and maintenance needs
• Confirm payment methods, purchase orders, and estimates at write‑up
• Build customer relationships through updates on vehicle status and work explanations
• Understand and communicate manufacturer warranty guidelines and policies
• Ensure vehicles are parked correctly, locked, tagged, and keys are stored properly

Requirements

• Recommended minimum 1 year of Service Advising/Writing Experience at a dealership level
• A valid driver's license is required for this position
• High degree of product and technical knowledge of service maintenance
• Team player with a strong sense of commitment to the customer
• Self‑motivated with exceptional organizational, written, and verbal communication skills

SCHEDULE:

• Full-time
• 8-hour shift
• Day shift
• Monday to Friday
• In Person