Service Advisor

Murdock Auto Group; Lindon (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Job summary

Murdock Auto Group is seeking a motivated Service Advisor to join our team in Utah. The role focuses on delivering exceptional customer service, explaining maintenance needs, and coordinating with technicians to ensure timely repairs.

You'll build strong relationships with customers, help manage repairs from intake to completion, and contribute to an outstanding ownership experience. We welcome candidates with a positive attitude and a willingness to learn in a family-owned shop environment.

Qualifications

• Strong customer service and communication skills.
• Experience in automotive service advising is preferred, but we are willing to train the right candidate.
• Ability to multitask in a fast-paced environment.
• Positive attitude and team-first mentality.
• Strong organizational and follow-up skills.

Responsibilities

• Greet customers and provide exceptional service throughout the repair process.
• Communicate vehicle maintenance and repair recommendations clearly and professionally.
• Coordinate with technicians to ensure timely and accurate repairs.
• Keep customers informed on vehicle status and repair timelines.
• Build trust and long-term relationships with customers.
• Help deliver an outstanding ownership experience.

Skills

Customer service

Communication skills

Team player

Multitasking

Job description

ervice Advisor – Join the Murdock Auto Team

Murdock Auto is looking for a motivated, customer-focused Service Advisor to join our team. As a privately owned family business with over 100 years of serving our communities, we take pride in building lasting relationships with both our customers and employees.

At Murdock Auto, you'll find more than just a job—you'll find a career with a company that values integrity, teamwork, and professional growth. We are committed to maintaining a positive work environment where employees are respected, supported, and given the tools they need to succeed.

What You'll Do:

• Greet customers and provide exceptional service throughout the repair process
• Communicate vehicle maintenance and repair recommendations clearly and professionally
• Coordinate with technicians to ensure timely and accurate repairs
• Keep customers informed on vehicle status and repair timelines
• Build trust and long-term relationships with customers
• Help deliver an outstanding ownership experience

What We're Looking For:

• Strong customer service and communication skills
• Automotive service advising experience preferred, but we are willing to train the right candidate
• Ability to multitask in a fast-paced environment
• Positive attitude and team-first mentality
• Strong organizational and follow-up skills

What We Offer:

• Competitive pay plan
• Medical, dental, and vision benefits
• Paid time off and holidays
• 401(k) with company match
• Ongoing training and career development
• Stable, family-owned company with over a century of success
• A positive workplace culture where employees are valued and appreciated

If you're looking for an opportunity to grow your career with a company that has stood the test of time and genuinely cares about its employees, we'd love to meet you.