Service Advisor

Hudsonlexus; Augusta (GA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) retirement plan with employer match

Flexible Scheduling

Job summary

Hudsonlexus in Augusta, Georgia is looking for skilled Automotive Service Advisors to join our team. The ideal candidates will have great people skills and a commitment to customer service.

We offer a supportive work environment, extensive training, and attractive benefits including medical insurance and a 401(k) plan. Join us for a rewarding career in the booming automotive industry!

Qualifications

• Preferred experience as an Automotive Service Advisor or in a dealership setting.
• Valid in-state driver's license.
• A 'people person' with a professional appearance.

Responsibilities

• Schedule appointments with customers.
• Greet customers and address their needs promptly.
• Advise customers on necessary services and costs.
• Ensure cleanliness and completion of services.
• Review customer satisfaction survey results with service manager.

Skills

Excellent communication skills

Customer service orientation

Attention to detail

Education

High school diploma or equivalent

Job description

Description

Automotive Service Advisors are needed now at Jim Hudson Cadillac Agusta. Business is booming, and we need to add to our team of service advisors to meet customer demand in our service centers. Our ideal candidates will be experienced Service Advisors with a great attitude, people skills and work ethic.

Are you ready to make some BIG Money in your career as a Service Advisor? Do you want to be rewarded for your hard work, experience, and expertise? Come work with us!

Jim Hudson Automotive Group, is a multi-franchise dealer group with all of the most popular brands: Audi, Cadillac, Buick, GMC, Lexus, Toyota, Chevrolet, Acura and Ford. Family owned and operated, we have served the greater Columbia area since 1980. Mr. Hudson's firm commitment to customer service has formed the foundation of all our great dealerships.

Service Advisor - Job Benefits

We provide a positive, professional work environment with the best training in the industry. We believe in employee development through training and advancement from within. Our team members enjoy terrific benefits which include:

• Top Performers can earn $100K+
• Guaranteed pay while training
• Company provided training and education
• Medical, Dental and Vision Insurance
• $25K employer paid life insurance
• Disability Insurance
• 401(k) retirement plan with employer match
• Employee Assistance Program
• Employee Assistance Fund
• Flexible Scheduling
• Corporate Chaplain
• Paid Vacation and Personal Leave
• Paid Holidays
• Career advancement opportunities
• A positive and professional work environment

Service Advisor - Job Responsibilities

• Schedule appointments with customers
• Greet customers and make them feel welcome!
• Work with customer and technician to identify required services using vehicle's service history
• Advise customers on necessary/suggested services and costs; advise of any current special promotions available
• Compute cost of replacement parts and labor
• Address customer's questions and needs promptly and professionally
• Ensure comprehensive re-delivery check of customer vehicle, ensuring cleanliness and that all items identified for service/repair have been completed as scheduled
• Review results of customer satisfaction surveys with service manager
• Meet the dealership's standards for repair order production

Service Advisor - Job Requirements

• High school diploma or equivalent preferred
• Automotive Service Advisor and/or dealership experience preferred
• Valid in-state driver's license
• Professional personal appearance
• A 'People Person' with excellent communication skills
• All applicants must be authorized to work in the USA
• All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and pre-employment drug test.

We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.