Service Advisor

MDP Automotive; Jackson (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Retirement Match

Training & Education

Leadership Development

Referral Bonus

Busy Shops with Consistent Workflow

Modern Equipment

Job summary

MDP Automotive is seeking a Service Advisor who can build lasting relationships with customers and guide them through the repair process with professionalism. You’ll help customers understand vehicle needs and work closely with our technicians to deliver an exceptional experience.

We value potential and invest in coaching, with a Monday–Friday schedule, top pay, and performance bonuses. Company-paid insurance, retirement match, and leadership development support long-term career growth.

Qualifications

• Strong customer service and communication skills.
• Ability to connect with people and build trust.
• Willingness to learn and grow in leadership roles.

Responsibilities

• Build lasting relationships with customers through trust and honesty.
• Guide customers through the repair process with professionalism and confidence.
• Help customers understand what their vehicle needs and why.
• Work closely with technicians to deliver an exceptional customer experience.
• Communicate proactively and clearly.
• Help us continuously improve our team and our customer experience.

Job description

- We're Not Just Looking for Experience.

- We're Looking for Potential, Character, and the Drive to Become Exceptional.

Monday–Friday | No Weekends | Top Pay | Performance Bonuses | Leadership Growth

Maybe you're already one of the best Service Advisors in the industry.

Or maybe you've built an outstanding career in sales, customer service, hospitality, retail management, or another people-focused profession and you're looking for something bigger.

At MDP Automotive, we believe great Service Advisors can come from many backgrounds.

What matters most is your integrity, your work ethic, your ability to connect with people, and your desire to grow.

If you're looking for a place that will challenge you, invest in you, and help you build an incredible career, keep reading.

Why Advisors Choose MDP Automotive

• ? Monday–Friday Schedule (No Weekends)
• ? Competitive Pay + Performance Bonuses
• ? Company-Paid Medical Insurance
• ? Company-Paid Dental Insurance
• ? Company-Paid Vision Insurance
• ? Paid Time Off
• ? Paid Holidays
• ? Company Retirement Match
• ? Company-Paid Training & Continuing Education
• ? Leadership Development
• ? Referral Bonus Program
• ? Busy Shops with Consistent Workflow
• ? Modern Equipment & Proven Systems
• ? A Team That Wins Together

More Than a Job—A Career

We're not looking for someone to simply answer phones and write repair orders.

We're looking for someone who wants to become one of the best Service Advisors in the industry.

Whether you're already an elite advisor looking for the next challenge, or someone with the drive and people skills to become one, we'll provide the coaching, systems, and support to help you succeed.

Our goal isn't simply to fill a position.

Our goal is to develop leaders.

We Invest in Our People

Our leadership team is coached by some of the best business coaches in the automotive industry, and we invest thousands of dollars every year in leadership development, communication, customer service, and professional growth.

We don't believe people are finished learning.

If you're committed to becoming better, we'll make the same commitment to you.

What You'll Do

• Build lasting relationships with customers through trust and honesty.
• Guide customers through the repair process with professionalism and confidence.
• Help customers understand what their vehicle needs and why.
• Work closely with our technicians to deliver an exceptional customer experience.
• Communicate proactively and clearly.
• Help us continuously improve our team and our customer experience.

Who We're Looking For

You don't have to check every box.

If you're willing to learn, we're willing to teach.

You might be an experienced Service Advisor who's looking for a company that will invest in your future.

Or you might come from another industry where you've proven you can build relationships, communicate effectively, solve problems, and deliver outstanding customer service.

Either way, we're looking for people who:

• Put people first.
• Take ownership.
• Love learning.
• Welcome coaching.
• Have a positive attitude.
• Communicate exceptionally well.
• Want to grow personally and professionally.
• Refuse to settle for average.

You’ll Stand Out If You Have Experience In:

• Automotive Service Advising
• Automotive Parts
• Automotive Management
• Hospitality
• Retail Management
• Sales
• Customer Success
• Banking
• Insurance
• Business Development
• Restaurant Management
• Any role where building relationships and earning trust mattered.

This Could Be the Opportunity You've Been Looking For

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