Service Advisor

Sullivan Tire & Auto Service; Hyannis (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Holidays

Vacation Time

Discounted Services

ESOP Retirement

Flexible Spending

401(k) Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service in Hyannis, MA is hiring a Service Advisor focused on delivering excellent customer service.

You will greet customers, assess needs, schedule appointments, provide product information, and help with tire and auto service requests. A high school diploma or equivalent is required, plus customer service experience in a retail setting and strong telephone skills. We offer a supportive environment with health coverage and 401(k) matching.

Qualifications

• High school diploma or equivalent.
• Customer service experience in a retail environment.
• Strong telephone skills.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide product information, schedule appointments, and handle tire and auto service needs.
• Dependable transportation.
• A proven sales track record in an automotive environment is a plus.

Skills

Customer service experience

Strong telephone skills

Understanding tire and auto service

Education

High school diploma or equivalent

Job description

Description

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Requirements

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs
• High school diploma or equivalent
• Customer service experience in a retail environment
• Strong telephone skills
• Understanding the tire and auto service industry is a plus
• Dependable Transportation
• A proven sales track record in an automotive environment is a plus

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

EEO Statement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is "Treat everyone, customers, and fellow employees, as you would a family member." Come and join our family!