Service Advisor

Sullivan Tire And Auto Service; Plymouth (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire and Auto Service is seeking a Service Advisor to deliver excellent customer service and support tire and auto service needs. You will greet customers, schedule appointments, and provide product information in a friendly, sales-oriented environment.

Qualifications include a high school diploma and retail/customer service experience; automotive knowledge is a plus. Our team emphasizes ownership pride and community-focused service.

Qualifications

• Greet customers, identify needs, and build loyalty.
• Provide excellent customer service in a retail environment.
• Strong telephone skills and clear communication.
• Experience in retail or automotive service is a plus.
• Basic understanding of tire and auto service preferred.

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment.
• Provide customers with product information, schedule appointments, and handle tire and auto service needs.

Skills

Greet customers

Customer service

Strong telephone skills

Retail experience

Automotive knowledge

Sales experience

Reliable transportation

Education

High school diploma or equivalent

Job description

Sullivan Tire, an employee-owned company, currently has an opportunity to be a Service Advisor. The Service Advisor will be a customer service focused individual.

Responsibilities and Requirements

• Greet customers, fulfill needs, and build a loyal customer base.
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs
• High school diploma or equivalent
• Customer service experience in a retail environment
• Strong telephone skills
• Understanding the tire and auto service industry is a plus
• Dependable Transportation
• A proven sales track record in an automotive environment is a plus

Benefits

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP Retirement Plan
• Flexible Spending
• 401(k) with Company Match
• Tuition Reimbursement

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our company motto is “Treat everyone, customers, and fellow employees, as you would a family member.” Come and join our family!