Service Advisor

Martin Management Group; Huber Heights (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

Paid Holidays

Weekly Paychecks

Job summary

Martin Automotive Group at Kia of Dayton is seeking a Service Advisor to join our team. You will greet customers promptly, collect vehicle information and clearly report symptoms to help guide maintenance decisions.

Requirements include a high school diploma or GED and at least 1 year in a service-advisory role, with manufacturer experience preferred. We offer a competitive pay package with hourly pay plus bonuses and commission, along with strong benefits and future growth opportunities.

Qualifications

• High school diploma or GED required.
• 1+ year as a Service Advisor, Assistant Lane Manager, or Service Consultant.
• Manufacturer experience preferred.
• Energetic with a strong work ethic.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle and update customers regularly.
• Verify that the final invoice reconciles with the work performed.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

High energy

Education

High School Diploma or GED

Job description

Martin Automotive Group is searching for a Service Advisor to join our team at our Kia of Dayton location! We believe our continued success and future growth is attributed to our employees.

Responsibilities:

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

• Must have high school diploma or GED
• Proven record of achieving exceptional Customer Satisfaction
• At least 1 year as a Service Advisor, Assistant Lane Manager or Service Consultant, Manufacturer experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

• Medical, Dental, Vision, Life Insurance
• 401k
• Paid Holidays
• Weekly Paychecks
• Hourly + Bonuses + Commission
• $90,000 to $120,000 per year

Advisor, Service Advisor, Automotive, Shop Foreman, Service Writer

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