Service Advisor

Don Beyer Volvo; Falls Church (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Paid holidays

Paid training

401K

Discounts on services

Career advancement

Continued education

Job summary

Don Beyer Volvo in Falls Church, VA seeks an experienced Service Advisor to build strong customer relationships and drive service excellence. Ideal candidates will greet customers promptly, collect vehicle information, report symptoms accurately, and prepare cost estimates for labor and parts.

The role emphasizes CSI-focused service and high-volume environments. The position offers a competitive compensation package with potential earnings around six figures through a combination of base pay and

Qualifications

• Minimum 1 year experience in a service advisory role
• Positive attitude
• High volume mentality
• CSI focused
• Good reading, computer, and personal skills

Responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Job description

Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k + income potential and a staggered work schedule designed to give you time off with your family. We offer a high compensation package.

What We Offer

• Medical, Dental and Vision Insurance
• Paid Time off
• Paid Holidays
• Paid Training
• 401K
• Discounts on products and services
• Career advancement opportunities, promote from within
• Continued education, manufacturer hands-on and web-based training
• Manager in training program
• Clean and professional work environmentCompetitive wages

Service Advisor responsibilities

• Greeting customers promptly
• Obtaining customer and vehicle information
• Clearly reporting all vehicle symptoms as described by the customer
• Determining and recommending needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verifying that the final invoice reconciles with the work performed on the repair order
• Explaining all completed work and charges to customers

Requirements

• Minimum 1 year experience in a service advisory role
• Positive attitude
• High volume mentality
• CSI focused
• Good reading, computer, and personal skills