Service Advisor

Future Chevrolet; California; On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

401(k) matching

Tuition assistance

Employee discounts

Job summary

Future Chevrolet in Northern California seeks a personable Service Advisor to bridge technicians and customers, explain maintenance recommendations, and help keep vehicles in top condition. You’ll actively engage with clients, schedule appointments, and ensure clear communication about service options and pricing.

Join a family‑owned, growth‑minded team that values diligence, teamwork and customer care. The role offers a base hourly rate of $16.90 with commission opportunities, plus benefits

Qualifications

• Must have basic knowledge of cars and maintenance.
• Strong customer service experience preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Maintains contact with customers and technicians to explain service recommendations.
• Schedules service appointments and coordinates communication between customers and service staff.
• Ensures accurate and timely delivery of vehicles and service updates to customers.
• Upholds professional appearance and conduct in all customer interactions.

Skills

Customer service

Communication

Teamwork

Job description

Benefits

• Health insurance
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Tuition assistance

Summary

The Service Advisor acts as liaison for Service Technicians and customers. Our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. In this position, you’ll be able to get out from behind the desk and play an active role in providing our customers with great customer relations. As a Service Advisor you would explain the Technician’s recommendations and suggest services to keep the customer’s vehicle in top condition.

Future Chevrolet is part of the Future Automotive Group, one of the largest and fastest-growing automotive dealer groups in Northern California. Family-owned and operated for over 60 years, we are actively seeking Certified Chevrolet Technicians to support our continued growth and high service demand.

Future Chevrolet prides itself on the professional and family-oriented feel it provides. Work-life balance is important!!!! As the dealership grows so do the pockets of our Fleet Sales Associates! They generally earn anywhere from $8,000 - $15,000 a month, and that’s the norm!

Are you ready for a change?

Pay Scale: Base Hourly rate of $16.90, with substantial commission opportunities based on overall performance and other factors.

Perks and Benefits

• Employer Paid Life
• Additional Employee Life Insurance options
• Medical > HRA / HMO options
• Dental > PPO / DHMO options
• Vision
• Short Term Disability options
• Long Term Disability options
• Employee Training
• Employee Discounts
• 401(K) options
• Employee Assistance Programs
• Paid Time Off

Responsibilities

• Maintains contact with federal, state, and/or local government agencies and utilities to secure fleet business, actively utilizing the bidding process.
• Solicits commercial fleet accounts.
• Ensures quality deliveries of all service fleet sales.
• Supplies service department manager with monthly forecasts of commercial/fleet car and truck sales
• Follows up on dealership payment for delivered fleet and commercial account vehicles routinely.
• Maintains professional appearance.
• Attends managers meetings as requested.
• Other tasks as assigned.

Expectations

• Must have basic knowledge of cars and maintenance.
• Meet and exceed manufacturer CSI requirements.
• Must have customer service experience
• Strong character and work ethic
• Strong listening and verbal communication skills
• Strong focus and desire to achieve sales goals
• Dependable, responsible Team Player with a positive attitude
• Self-starter with ability to work well as part of a team or independently

All post-offer applicants must pass pre-employment testing to include background checks, insurability, and drug testing in order to qualify for employment

The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law, regulation, or ordinance.