Service Advisor

Crainford; Bentonville (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to enhance customer satisfaction at their Bentonville location. This role involves acting as a bridge between customers and service technicians, ensuring that all service needs are met with professionalism and care. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a keen eye for detail. Join a team that values excellence and customer service, where your contributions will directly impact the experience of every customer who walks through the door. If you're passionate about delivering top-notch service in the automotive industry, this is the perfect opportunity for you.

Qualifications

• Previous experience as a Service Advisor or Consultant is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist customers with scheduling service appointments and vehicle drop-offs.
• Provide accurate estimates for service repairs and communicate with customers.

Skills

Customer Service

Communication Skills

Automotive Service Knowledge

Multitasking

Attention to Detail

Job description

Join to apply for the Service Advisor role at Crain Automotive Holdings, LLC

Service Advisor at Crain Hyundai of Bentonville

Location: 3000 SE Moberly Ln, Bentonville, AR, 72712

Job Description:

We are currently seeking a Service Advisor to join our team at Crain Hyundai of Bentonville. The Service Advisor will be responsible for providing excellent customer service and acting as a liaison between customers and our service technicians. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for delivering top-notch service to our customers.

Key Responsibilities:

• Assist customers with scheduling service appointments and vehicle drop-offs
• Provide accurate estimates for service repairs and maintenance
• Communicate with customers throughout the service process, keeping them informed of any changes or delays
• Upsell additional services or products as needed
• Ensure customer satisfaction by addressing any concerns or issues in a timely and professional manner

Skills and Qualifications:

• Previous experience as a Service Advisor or Service Consultant
• Strong customer service and communication skills
• Knowledge of automotive service and repair processes
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Motor Vehicle Manufacturing