Automotive Service Advisor - WORK AT HOME

YourMechanic (Acquired); Dallas (TX); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in mobile car repair services is seeking an Automotive Parts Advisor. This role involves providing support in parts logistics, ensuring customers receive timely and accurate repair estimates, and assisting technicians on-site. Ideal candidates will have a strong customer service background and auto parts experience, thriving in a fast-paced environment. The position offers comprehensive benefits and the flexibility to work from home.

Benefits

Comprehensive benefits (Medical, Dental, Vision)

Flexible PTO policy

Work from home!

Qualifications

• At least 2 years of experience in a customer-facing role.
• Auto parts experience with an understanding of car mechanics.

Responsibilities

• Send repair estimates to customers, including parts and labor costs.
• Order parts from vendors via online or other means.
• Assist automotive technicians in the field with daily needs.

Skills

Customer Service

Problem Solving

Attention to Detail

Job description

Imagine if you never had to deal with an auto shop again. Imagine if your vehicle were meticulously maintained for optimal performance, and if you ever had a car problem or needed a scheduled service, a highly trained mechanic came to your home or office to do the job.

YourMechanic is making that happen!

YourMechanic is an online marketplace that enables vehicle owners to find local mechanics for home or office car repair services. We remove the hassle and frustration of car repair by sending expert mobile mechanics to your location. We're making car repair less expensive, exceptionally convenient, and completely transparent.

We are well-funded, growing rapidly, and looking for talented individuals to join our team.

Position

We are seeking an Automotive Parts Advisor to provide top-tier support in parts logistics to our auto technician partners and customers. The ideal candidate is comfortable working in a fast-paced environment and is committed to delivering a superior experience for our customers and partners.

Responsibilities

• Send repair estimates to customers, including parts and labor costs
• Order parts from vendors via online or other means
• Answer general questions about car issues
• Assist automotive technicians in the field with daily needs
• Call potential customers to answer questions and schedule services

Requirements

• At least 2 years of experience in a customer-facing role
• Auto parts experience with an understanding of car mechanics
• A strong sense of responsibility and dedication to providing excellent customer service
• Excellent attention to detail
• Strong problem-solving, troubleshooting skills, and ability to work under pressure
• Positive attitude and passion for success

Benefits

• Comprehensive benefits (Medical, Dental, Vision)
• Flexible PTO policy
• Work from home!

TO APPLY: Send your resume and a brief description of your relevant experience in the body of your email to [email protected].