Service Advisor

Andy Mohr Kia; Avon (IN); Híbrido; USD 38 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, Dental, & Vision benefits

Accrued Vacation Time

401K Plan

Life & Disability Insurance

Extensive training and support

Employee vehicle purchase plans

Discounts on products and services

Resumo da oferta

Andy Mohr Kia in Avon, IN is seeking a Service Advisor to greet customers, collect vehicle information and communicate diagnostic findings. You will prepare labor and parts estimates, track vehicle progress, and explain work charges to customers. A CSI focus and 1+ year in a service advisory role are preferred.

Join a team offering medical/dental/vision benefits, vacation time, a 401K plan, life and disability insurance, extensive training, and employee vehicle purchase plans.

Qualificações

• Preferred at least a minimum 1 year experience in a Service Advisory role.
• Positive attitude.
• High volume mentality.
• CSI focused.
• Required experience: Service Advisor, Dealership, Automotive

Responsabilidades

• Greet customers promptly and obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time and monitor progress of each vehicle throughout the day.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Conhecimentos

Customer service

Communication

Positive attitude

Descrição da oferta de emprego

# Service AdvisorAndy Mohr Kia - Avon, IN 46123## DescriptionAndy Mohr Automotive Group is one of the largest volume car dealership groups in the state of Indiana. Andy Mohr’s goal is to Sell and Service in volume. With aggressive advertising campaigns that are value-oriented, car customers are very familiar with the Andy Mohr brand. Andy Mohr dealerships are stocked with large inventories that are priced very competitively. The Andy Mohr Automotive group employs more than 1000 employees throughout central Indiana and the employees are value-oriented. They are honest and straightforward and get customers in and out efficiently.Service Advisor responsibilities* Greeting customers promptly* Obtaining customer and vehicle information* Clearly reporting all vehicle symptoms as described by the customer* Determining and recommending needed maintenance base on age, mileage and history of vehicle* Prepare a complete and accurate estimate of cost for labor and parts* Establish follow up time* Monitor the progress of each vehicle throughout the day, and updating customers frequently* Verifying that the final invoice reconciles with the work performed on the repair order* Explaining all completed work and charges to customersBENEFITS:* Medical, Dental, & Vision benefits* Accrued Vacation Time* 401K Plan* Life & Disability Insurance* Extensive training and support* Employee vehicle purchase plans* Discounts on products and services## QualificationsRequirements:* Preferred at least a minimum 1 year experience in a Service Advisory role* Positive attitude* High volume mentality* CSI focused* Required experience:* Service Advisor, Dealership, Automotive Knowledge: 1 year