Service Advisor

SRSandco Automotive Partners; Austin (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, dental, and vision

Paid time off

Clear path to GM

Uncapped commission

Job summary

Locals Automotive in Austin, TX is hiring a Service Advisor to own the customer relationship from write-up through delivery, present digital inspections, and build trust with transparency while growing sales.

You should have 2+ years in automotive service advising, a verifiable track record (ARO, CSI, or sales volume), comfort with technology, and availability on Saturdays. The role offers uncapped commissions and real tools, plus health/dental/vision and a clear path to GM as new locations open.

Qualifications

• 2+ years as an automotive service advisor
• Track record you can point to — ARO, close ratio, CSI, or sales volume
• Comfort with technology and digital inspection workflows
• Someone who sells by telling the truth, not by pushing

Responsibilities

• Own the customer relationship from write-up through delivery
• Present digital inspections and build trust through transparency
• Hit and grow your sales and gross profit targets
• Keep the lane moving and the customer informed

Skills

Customer service

Sales skills

Communication

Tools

Digital inspections

AI coaching

Ops platform

Job description

Service Advisor — Locals Automotive (Austin, TX)

Full-time | On-site | $50,000–$65,000 base + uncapped commission | $80,000–$95,000+ OTE

You already know how to write a ticket, read a DVI, and earn a customer's trust at the counter. The question is whether your current shop pays you what that's worth — and whether it gives you the tools to do it well.

Locals Automotive is expanding across Austin, and we're hiring experienced Service Advisors who want more room to run.

Why advisors move to Locals

• Uncapped commission that actually climbs. Once you're writing $40K in monthly sales, you earn 1% — then 1.5% at $50K, and 2% at $60K and up, with no ceiling. The more you write, the more your rate grows. Your best months aren't capped by someone else's comfort level.
• Tools most shops don't have. We run AI-assisted coaching, digital vehicle inspections, and an ops platform built in-house. You'll have real-time visibility into your own numbers instead of guessing at them.
• A real path forward. Our GMs came up through the lane. Strong advisors here don't stay advisors unless they want to — the next seat is a conversation, not a fantasy.
• A shop that backs the counter. Transparency isn't a slogan here. When you tell a customer the truth, the whole operation is built to support that call.

What you'll do

• Own the customer relationship from write-up through delivery
• Present digital inspections and build trust through transparency, not pressure
• Hit and grow your sales and gross profit targets
• Keep the lane moving and the customer informed

What we're looking for

• 2+ years as an automotive service advisor (dealership or independent)
• A track record you can point to — ARO, close ratio, CSI, or sales volume
• Comfort with technology and digital inspection workflows
• Someone who sells by telling the truth, not by pushing
• Availability to work Saturdays

What we offer

• Uncapped tiered commission (1% / 1.5% / 2%) — realistic OTE of $80,000–$95,000+
• Health, dental, and vision
• Paid time off
• A clear path to GM as we open new locations

Interested?

Bring the numbers from your last shop — ARO, close ratio, monthly volume — whatever you're proud of. That's the conversation we want to have.