Service Administrator

ProLift Toyota Material Handling; Columbus (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

Company paid life insurance

Short-term disability

Paid parental leave

Supplemental insurance options (pet)

Job summary

ProLift Toyota Material Handling is seeking a Service Team Administrator to coordinate with technicians and internal customers via phone and email for scheduling and billing, and to process and distribute invoices for payment. The role emphasizes organization, confidentiality, and efficient handling of administrative duties.

The ideal candidate has a High School Diploma or equivalent with 2 years of customer service or administrative experience and proficient MS Office skills.

Qualifications

• High School Diploma or equivalent and at least 2 years of customer service or administrative experience.
• Strong verbal and written communication skills for internal and external coordination.
• Proficiency with Microsoft Office suite and basic clerical tasks.

Responsibilities

• Process accounts payable invoices and route them via invoicing system (TrinDocs)
• Process PM agreements within 2 business days of receipt
• Balance petty cash and request checks weekly or as needed
• Post Technician labor daily and run payroll reports weekly
• Promote the company philosophies and Lean Management practices in daily work

Skills

Customer service

Communication

Organization

Education

High School Diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Job description

Company Overview

ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business.

We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.

ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

Job Summary

The Service Team Administrator is responsible for working directly with our technicians and internal customers through proactive phone and email communication on scheduling and billing The Service Team Administrator will process and distribute invoices for payment.

General Duties and Responsibilities

• Process accounts payable invoices and assign accounts payable invoices through invoicing system (TrinDocs)
• Process PM agreements within 2 business days of receipt
• Balance petty cash and request checks weekly or as needed
• Post Technician labor daily and run payroll reports weekly
• Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management" philosophy

Educational/Job Requirements

The Service Team Administrator will have a High School Diploma or equivalent, two years of customer service or administrative experience and display efficiency in Microsoft products such as Word, Outlook, and Excel. The Service Team Administrator communicates to associates, internal and customers, and managers, which requires excellent organization, verbal and written communication skills. The ideal candidate will protect the organization's values by maintaining confidential information utilizing their ability to handle sensitive information.

The ProLift Team

Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates' advancements within the organization.

We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.

What We Have to Offer

• medical, dental, vision, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance).
• Paid time off is available after 30 days!

We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.

EQUAL OPPORTUNITY EMPLOYER