Service Admin: Scheduling, Estimates & Customer Care

Crystal Tractor of Hastings; Panama City (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life and Disability Insurance

401K Plan

AFLAC

Holiday Pay

Get paid weekly

5 Day work week & Some Saturdays

Growth opportunities

Job summary

Crystal Tractor of Hastings seeks a full-time Service Admin to support the service team. The role offers training for the right candidate and emphasizes teamwork, positivity, and quick learning.

The position involves scheduling service work, gathering data, greeting customers, and providing cost estimates. Growth opportunities, weekly pay, and strong benefits are part of the package.

Qualifications

• Must read and comprehend instructions and information.
• Excellent customer service skills.
• Professional appearance and positive, proactive attitude.

Responsibilities

• Schedule service work in the service department and sell additional needed service to customers.
• Collect customer and equipment data prior to arrival when possible.
• Greet customers in a friendly manner and provide written cost estimates.
• Communicate progress and any changes to customers; obtain proper authorization for additional repairs.
• Maintain customer satisfaction and follow safety and regulatory requirements.
• Educate customers on equipment care per manufacturers’ specifications.
• Uphold dealership standards for hours per repair order and safety policies.

Skills

Customer service

Communication

Reading comprehension

Positive attitude

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Crystal Tractor of Hastings seeks a full-time Service Admin to support the service team. The role offers training for the right candidate and emphasizes teamwork, positivity, and quick learning.

The position involves scheduling service work, gathering data, greeting customers, and providing cost estimates. Growth opportunities, weekly pay, and strong benefits are part of the package.