Service Admin Coordinator - Scheduling, Invoicing & Ops

ELECTRO MOTIVE FORCE INC DBA EMF FIRE SOLUTIONS; Chino (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Paid Time Off

Vision Insurance

Job summary

EMF Fire Solutions (Electro Motive Force Inc) is seeking a Service Administrative Assistant to join our team in California. You will handle clerical and administrative tasks to support service operations and ensure customer satisfaction.

You will schedule service calls with the service manager, coordinate procurement, manage orders, and assist project managers with tech scheduling, invoicing, and documentation in QuickBooks. Must be reliable and team-oriented.

Qualifications

• Must have strong organizational and multitasking abilities.
• Basic quantitative math skills (percentages, sums).
• Detail oriented, punctual and reliable.
• Problem solving and communication skills essential.
• Able to learn proprietary software and adapt quickly.
• Experience in a service‑based business is a plus.

Responsibilities

• Schedule and coordinate service calls with the service manager.
• Coordinate procurement of equipment and manage orders.
• Assign job numbers and organize service, inspection, and material orders.
• Assign purchase orders to vendors.
• Upload inspection reports using company software.
• Schedule techs for jobsites with project managers.
• Invoice and upload documents to QuickBooks.
• Daily follow‑up with customers by phone and email.
• Operate office equipment and maintain a productive work environment.

Skills

Excellent telephone/communication

Detail oriented

Problem solving

Team oriented

Able to learn proprietary software

Basic math

Dependable

Prior service-based experience

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

QuickBooks

Driver’s license

Job description

EMF Fire Solutions (Electro Motive Force Inc) is seeking a Service Administrative Assistant to join our team in California. You will handle clerical and administrative tasks to support service operations and ensure customer satisfaction.

You will schedule service calls with the service manager, coordinate procurement, manage orders, and assist project managers with tech scheduling, invoicing, and documentation in QuickBooks. Must be reliable and team-oriented.