Service Admin Assistant — Relocation Included

Cummins; Pontoon Beach (IL); Presencial; USD 22.000 - 30.000; Jornada completa

Descripción de la vacante

Cummins Inc. in Pontoon Beach, IL is seeking an organized Administrative Assistant - Service to support the service department, warehouse, technicians, and customers. The role emphasizes accurate data entry, timely communication, and reliable processing of work orders and documents.

The ideal candidate will manage multiple priorities in a repair/service environment, maintain service records, and contribute to departmental improvements while delivering excellent customer service.

Formación

• Strong ability to prioritize tasks, manage competing deadlines, and maintain attention to detail in a fast-paced environment.
• Excellent verbal and written communication skills with a customer-focused mindset.
• Experience with data entry, report generation, and office productivity tools (e.g., Microsoft Excel, PowerPoint, databases).
• Ability to handle sensitive information with professionalism and discretion.
• Strong organizational and problem-solving skills.
• Experience working cross-functionally with internal teams and external stakeholders.

Responsabilidades

• Provides administrative support to the service department, warehouse, technicians, and customers.
• Supports scheduling, work orders, and maintaining service records.
• Generates reports and data for departmental activities.
• Prepares correspondence, schedules meetings, and greets visitors.
• Handles vendor payment documentation and accounting entries.
• Ensures policies and procedures are up to date.
• Assists with departmental improvement projects and mentoring junior staff.

Conocimientos

Prioritization

Attention to detail

Customer communication

Data entry

Office productivity tools

Cross-functional collaboration

Discretion with sensitive information

Problem-solving

Educación

High school diploma or equivalent

Herramientas

Microsoft Excel

PowerPoint

Databases

Descripción del empleo

Cummins Inc. in Pontoon Beach, IL is seeking an organized Administrative Assistant - Service to support the service department, warehouse, technicians, and customers. The role emphasizes accurate data entry, timely communication, and reliable processing of work orders and documents.

The ideal candidate will manage multiple priorities in a repair/service environment, maintain service records, and contribute to departmental improvements while delivering excellent customer service.