Service Account Manager

Jobot; Sunnyvale (CA); On-site; USD 102,000 - 170,000; Full time

Job summary

Jobot in Sunnyvale, CA is seeking a dynamic Service Account Manager to grow its service business across assigned markets. You will prospect, qualify, and close service maintenance agreements and truck-based service and project work, traveling to site locations within your region.

You’ll build strong relationships with existing building owners and network to create new opportunities. The role requires 5+ years in a similar sales-focused position, knowledge of HVAC systems, and strong

Qualifications

• Strong customer service skills and ability to develop customer relationships.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills.
• Ability to travel frequently to job sites within the assigned region.

Responsibilities

• Actively manage the service sales process to close sales, including prospecting, qualifying, customer’s setup and procurement process, proposals, presentations, as well as handling questions and objections.
• Develop and maintain positive relationships within assigned customer accounts.
• Act as a point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.
• Continuously generate new sales by using existing and potential customer networks and social networking.
• Identify new business opportunities acting as the customer’s building solutions partner for all areas of locally provided service offerings.
• Frequent travel to job sites within the assigned region.

Skills

Customer service

Sales targets

Communication

Team collaboration

Education

Two-year degree or equivalent

Tools

CRM software

Job description

Salary

Salary: $135,000 - $170,000 per year

A bit about us

Join an industry-leading MEP and building systems contractor known for delivering some of the nation’s most complex and innovative construction projects. Our client offers long-term career stability, exposure to high-profile commercial and industrial developments, and the opportunity to work alongside some of the top professionals in the industry. Employees are empowered with cutting-edge technology, strong safety culture, professional development opportunities, and clear paths for career advancement. With a collaborative environment and commitment to excellence, this is an opportunity to be part of a company shaping the future of construction and integrated building solutions.

Why join us

Our client is a nationally recognized leader in mechanical, electrical, plumbing, HVAC, and integrated building systems services. For decades, they have specialized in engineering, construction, design-build, prefabrication, and facility services across sectors including healthcare, data centers, aviation, education, government, and large-scale commercial projects. Known for innovation, sustainability, and operational excellence, they deliver complex projects with a focus on quality, safety, and long-term client partnerships.

Job Details

We are seeking a dynamic and experienced Service Account Manager. This role is integral to our clients success and is primarily responsible for growing our overall service business. The successful candidate will prospect in the assigned market territory to develop and cultivate new "existing building" "owner direct" customers. The primary goal is to sell new service maintenance agreements and truck-based service and project work. This role requires frequent travel to job sites within the assigned region.

Responsibilities

• Actively manage the service sales process to close sales, including prospecting, qualifying, customer’s setup and procurement process, proposals, presentations, as well as handling questions and objections.
• Develop and maintain positive relationships within assigned customer accounts.
• Act as a point of contact for customers, engaging any internal teams or support necessary to allow for additional business development.
• Continuously generate new sales by using existing and potential customer networks and social networking.
• Identify new business opportunities acting as the customer’s building solutions partner for all areas of locally provided service offerings.
• Frequent travel to job sites within the assigned region.

Qualifications

• Strong customer service skills and ability to develop customer relationships.
• A minimum of 5+ years of experience in a similar role.
• Education: Two-year relevant degree or equivalent training and experience, such as trade-level training or industry experience.
• Knowledge of HVAC Systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proven track record of meeting or exceeding sales targets.
• Ability to travel frequently to job sites within the assigned region.
• Proficient in using computer software and online tools for data analysis and presentation.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.