Service Account Manager

Leapros Skilled Trades; Denver (CO); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Vacation & Holidays

30-Day Paid Sabbatical Every 5 Years

Job summary

Leapros Skilled Trades is seeking a Service Account Manager to build client relationships, manage projects, and grow service work. The role spans estimating, coordination, client management, and business development in a fast-paced electrical contracting environment.

Ideal candidates will have a strong electrical background, NEC knowledge, and experience coordinating multiple technicians. Local travel is required; exceptional communication and relationship-building skills are essential.

Qualifications

• High school diploma with 2 years technical training or Construction Management degree.
• 1–2 years’ experience in a Senior technician role, prior field experience.
• Excellent technical knowledge of electrical systems and NEC.
• Strong computer skills and MS Office proficiency.
• Ability to manage multiple service technicians and projects while adapting to changing priorities.

Responsibilities

• Travel locally for customer meetings and jobsite visits.
• Manage financials, plan resources, and minimize cost slippage.
• Oversee van stock setup and procurement tracking.
• Identify problems early and inform stakeholders to protect quality and finances.
• Schedule and perform post mortems on margins to prevent repeats.
• Review work orders for trends in installation and client satisfaction.
• Review and approve submittals before client approval.
• Ensure customer satisfaction and gather feedback from service customers.
• Coordinate job scheduling with customers and technicians.

Skills

Client management

Project coordination

Estimating

Electrical knowledge

NEC knowledge

Microsoft Office

Communication

Scheduling

Education

High school diploma + 2 years technical training

Construction Management degree

Tools

Microsoft Office

Job description

Are you a commercial electrical service professional who knows how to build relationships, manage projects, and grow business?

We're looking for a Service Account Manager who thrives in a fast-paced environment and enjoys wearing multiple hats—from estimating and project coordination to client management and business development. This is an opportunity to join a rapidly growing electrical contractor with an entrepreneurial culture, strong leadership, and tremendous career growth potential.

If you're a go-getter who enjoys solving problems, developing client relationships, and driving profitable service work, we'd love to talk with you!

• High school diploma with additional 2 years technical training desired or Construction Management degree.
• Minimum 1-2 years’ experience in a Senior technician role, prior field experience.
• Excellent technical knowledge of electrical systems and the NEC.
• Strong computer skills and experience in Microsoft Office products.
• Ability to adjust to rapidly changing priorities and work under pressure.
• Ability to manage and schedule multiple service technicians and projects.
• Excellent verbal and written communication - outstanding interpersonal skills.

What You'll Do

• Travel locally (approximately 60-mile radius) for customer meetings and jobsite visits.
• Manages financials, ensures that jobs that require planning and layout receive it, identifies risks and hurdles of each work order and plans essential resources to minimize any financial slippage.
• Oversee van stock setup, organization and supervising the procurement and tracking of materials.
• Recognizes problems early and informs the necessary stakeholders to protect company's installation quality and financial interests.
• Schedules and performs post mortem with appropriate team members on all jobs that are +5-10% above or below the expected margin to ensure mistakes are not reoccurring and best practices are repeatable and celebrated.
• Review work orders weekly for each tech and client to identify trends with installation and overall satisfaction.
• Review and approve submittals with account manager before requesting client approval.
• Ensures customer satisfaction and solicits customer feedback from all service customers and constant presence sites.
• Communicates with customers and technicians to coordinate job scheduling and site compliance.
• Ensures that project scheduling meets the time goals of the customer.
• Assists with design/build activities when required by customers.
• Provides accurate information to ensure proper project initialization and close-out take place.
• Assures that all permits, licenses, and inspections filings are completed
• Schedules weekly activities of all assigned personnel.
• Identifies material requirements of projects and works with PC to ensure timely delivery of material for jobs.
• Assists personnel with on-site problems when necessary.
• Prepares project status reports and/or schedules, if applicable.
• Prices, submits to owner, and expedites all change order requests.
• Assures timely completion of punch list items.
• Assures timely submission of accurate as-built drawings, when applicable.
• Reviews and ensures that all reports and paperwork from the field is accurate prior to submitting to data entry.
• Attends job meetings on projects when required.
• Commission
• 401(k) with Company Match
• Paid Vacation & Holidays
• 30-Day Paid Sabbatical Every 5 Years

Why Join Us?

We're a work hard, play hard organization that values accountability, teamwork, and delivering exceptional service to our clients. We look for professionals who take ownership, enjoy building relationships, and aren't afraid to roll up their sleeves when needed.

This role offers tremendous opportunity to grow alongside an expanding service division while helping establish a strong presence in the Monterey Park market.